Manager, Cell Lab

Thermo Fisher Scientific•Middleton, WI

1d•Onsite

About The Position

The Manager leads the Cell Lab team within Thermo Fisher Scientific’s PPD Laboratory Services organization. This role manages staff and resources for project activities and business needs, oversees daily operations to monitor quality and project timelines, and helps prepare and implement company policies, quality systems, and training programs. The Manager supports customer responsiveness and client satisfaction, plans and monitors project progress and quality using financial and quality management tools, and develops staff to support department goals and business growth. The role coordinates laboratory work with internal functional and support groups, manages project resources and status, and contributes to client proposals, timelines, budgets, audits, and analytical or compliance guidance. It also ensures adherence to GMP/GLP and other applicable laboratory and client requirements, reviews quality records, and supports continuous improvement. This is an onsite position in Middleton, Wisconsin, with a standard Monday–Friday schedule.

Requirements

Bachelor’s degree or equivalent and relevant formal academic or vocational qualification.
Comparable 5–8 years of relevant experience, or equivalent experience providing the knowledge, skills, and abilities to perform the role.
At least 2 years of management responsibility.
Ability to train and mentor junior staff.
Ability to cultivate a collaborative work environment within a team and across business areas.
Effective written, oral, and presentation communication skills.
Problem-solving and troubleshooting abilities.
Understanding of basic financial terms and definitions as applied to the business.
Ability to independently develop project proposals and plans.
Project and time management skills.
Ability to identify and implement efficiencies across multiple programs or projects.
Understanding of the bid process and ability to use others’ expertise to develop programs for unique client needs.
Ability to cope with a dynamic work environment.
Ability to communicate, receive, and understand information and ideas with diverse groups in a comprehensible and reasonable manner.
Ability to work upright and stationary and/or standing for typical working hours.
Ability to lift and move objects up to 25 pounds.
Ability to work in non-traditional work environments.
Ability to use and learn standard office equipment and technology proficiently.
Ability to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Responsibilities

Oversee staff activities, including interviewing, selection, professional development, goal setting, performance management, coaching, and mentoring.
Review and approve paid time off, leave, and overtime requests, and review timesheet reports for billing accuracy.
Allocate, schedule, and manage laboratory resources for project activities; update project status and revenue projections.
Communicate project performance metrics, quality updates, and staff development opportunities to employees.
Demonstrate process improvements and efficiency gains to meet department goals.
Define and monitor quality and productivity performance metrics.
Coordinate and prioritize project activities with internal functional groups and support functions.
Identify opportunities within the client base and work with business development to pursue them.
Participate in project definition and negotiations with clients regarding timelines and budgets.
Participate in audits and department capability tours.
Provide clients with recommendations on analytical and compliance issues.
Review and approve laboratory investigations, deviations, and QA facility and data audits.
Prepare and implement SOPs and company operational policies.
Ensure adherence to quality systems and recommend improvements.
Ensure the group understands and applies GMP/GLP and other laboratory or client requirements.
Participate in biannual SOP reviews and changes, and take ownership of changes needed to comply with SOPs.
Assist senior management with its responsibilities.