Business Consulting - Finance - Order to Cash and Media & Entertainment- Manager - Open Locations

EY•Hartford, DC

6d•$128,400 - $267,400•Remote

About The Position

Our Finance Consulting practice is a core driver of the Americas Consulting growth agenda, with the Technology, Media & Entertainment and Telecommunications (TMT) sectors representing a significant share of the portfolio. We are seeking a Manager with deep Order-to-Cash (O2C) expertise and Media & Entertainment (M&E) sector fluency to lead the design and delivery of technology-enabled O2C transformations - from sales planning through cash application - for studios, networks, streamers, ad sales organizations, and theme park and live experience operators.

Requirements

Bachelor’s degree in Accounting, Finance, or a related field; MBA or CPA a plus.
6+ years of progressive experience in finance transformation, O2C process design or revenue operations; consulting experience strongly preferred.
Proven Media & Entertainment, TMT or high-volume consumer revenue sector experience.
Strong executive communication, workshop facilitation and written deliverable skills.

Nice To Haves

Media & Entertainment sector fluency
Deep Order-to-Cash (O2C) expertise
Experience with SAP S/4HANA (SD, FI-AR; FSCM Credit, Collections and Dispute Management)
Experience with SAP BRIM — Convergent Charging, Invoicing, Subscription Order Management, FI-CA
Experience with Salesforce, CPQ and contract lifecycle management platforms
Experience with Point-of-sale and ticketing platforms; tax engines such as Vertex
Experience with Advanced and machine-learning-based cash application
Experience with O2C analytics and agentic AI use cases: invoice validation, customer risk scoring, transaction matching and cash forecasting

Responsibilities

Lead end-to-end O2C workstreams across the full taxonomy: lead-to-quote, quote-to-order, order-to-invoice and invoice-to-cash, including credit and risk approval, customer master data, billing, dispute resolution, AR and collections, and cash application.
Assess Order-to-Cash organizations, processes, and enabling technologies; develop transformation roadmaps and business cases that drive operational efficiency, enhanced governance, improved customer experience, and measurable working capital improvement.
Design and implement target operating models for Order-to-Cash functions, including organizational structures, governance frameworks, and performance management capabilities that enable scalable, efficient, and digitally enabled revenue cycle operations.
Own business process design deliverables - L3 and L4 process flows, key design decisions and assumptions, functional and reporting requirements, KPIs, and master and transactional data requirements.
Facilitate design and solutioning workshops with client Global Process Owners (GPO), business unit leads, subject matter resources (SMR) and Technology stakeholders; drive to decisions and document dispositions.
Manage day-to-day delivery: workplan, RAID log, scope, deliverable quality and engagement economics, including onshore/offshore mix and global delivery leverage.
Translate O2C pain points into quantified value cases — revenue leakage, DSO, dispute volume, billing cycle time and working capital release.
Coach and develop staff and seniors; contribute to proposals, Phase 0 assessments and sector thought leadership.