People Consulting - HR Technology - Workforce Management - ADP Workforce Software - Manager
About The Position
The Manager will join EY’s People Consulting team, supporting clients with global workforce management (WFS) solutions and transformation initiatives aligned with broader business strategy. The role focuses primarily on ADP Workforce Software (ADP WFS), including advisory, technology implementation, and business transformation. The Manager will serve as a key resource on large-scale WFS projects, provide quality client service and insightful solutions, and balance multiple priorities while building client and internal relationships. The position supports clients’ global workforce management challenges and complex requirements, advises on WFS best practices and service delivery models, identifies improvement and efficiency opportunities, and helps improve quality and adherence to internal controls while reducing risk. It also supports seamless transitions during ADP WFS implementations and transformations. The role involves lifecycle delivery from discovery through postproduction support, client and business development, and leading or integrating into project teams. The position requires willingness to travel as needed and a hybrid working arrangement averaging three days per week at a client site or EY office.
Requirements
- Bachelor’s degree.
- At least 7 years of prior relevant experience.
- Relevant professional experience, including work with a Big Four firm, global management consultancy, niche consultancy, or in-house exposure to large-scale ADP Workforce Software projects.
- At least one Workforce Software certification, preferably in Timekeeping; multiple certifications are preferred.
- Recognized subject matter expertise in one or more workforce solution areas, such as time management, attendance, forecasting, or scheduling.
- Experience managing or leading multiple global and/or multinational ADP Workforce Software implementations.
- Experience managing or supporting global and/or multinational workforce management operations.
- A record of success in the current job with workforce management experience in one or more of the stated capabilities.
- Willingness to travel as needed.
- Comfort working in a hybrid environment, averaging three days per week at a client site or EY office.
Nice To Haves
- Large-scale project management experience, including budget, scope, and resource management, with global or multinational client workforce management project experience.
- Global workforce management consulting experience and knowledge of workforce management and HR technology vendors, primarily ADP; experience with UKG, Workforce Software, Ceridian, PeopleSoft/Oracle, SAP, or Workday is desirable.
- Knowledge of workforce management business process activities, particularly ADP, and ability to adapt and apply processes to different client sectors.
- Business development experience, including proposal development, oral presentation development and delivery, CRM management, and deal-size revenue, economics, or pricing creation.
- Strong numerical and analytical abilities, including knowledge of Excel, Word, and PowerPoint.
Responsibilities
- Support client projects using knowledge of time management, attendance, leave management, scheduling, and other workforce management processes and systems.
- Participate in full lifecycle activities, including discovery, design, configuration, build, testing, knowledge transfer, migration, and postproduction support.
- Advise clients on workforce management best practices and service delivery models.
- Identify workforce management improvement initiatives and efficiency opportunities to improve quality and adherence to internal controls while reducing risk.
- Support and deliver seamless transitions during ADP Workforce Software solution implementations and transformations.
- Influence clients and stakeholders to support workforce management transformation and operational improvement initiatives and decisions.
- Encourage collaboration among team members and promote an inclusive working environment.
- Contribute to profitable revenue by identifying follow-on engagement opportunities and developing lasting client relationships.
- Contribute to business development and client pursuits, including proposal development and presentations.
- Deliver quality client service and work products, develop insightful solutions, balance priorities, and establish internal and client relationships.
Benefits
- Medical coverage.
- Dental coverage.
- Pension plan.
- 401(k) plan.
- A wide range of paid time off options.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
