MANAGER

la Vie en Rose • ALBANY, NY

16h • Onsite

About The Position

The Manager is responsible for making sure the store runs smoothly and that the team provides the best possible customer service. This role involves meeting overall objectives and maintaining corporate standards for customer service, sales, operational performance, and visual presentation. The Manager must also be familiar with effective recruiting techniques, provide meaningful training, and use staff development and evaluation tools to motivate the team and help them shine.

Requirements

• Love clothing that celebrates femininity.
• Be a natural leader who knows how to motivate a team.
• Be sociable, a good communicator, and a strong team player.
• Set goals for yourself and always achieve them.
• Be proactive and conscientious.
• Be looking for a career that constantly offers new challenges.
• Be open to working holidays and longer hours during busy periods (depending on availability).
• Be familiar with effective recruiting techniques.
• Provide meaningful training.
• Use staff development and evaluation tools.
• Master product knowledge and technical features.
• Be familiar with planograms.
• Be able to build a steady and loyal customer base.
• Be able to develop an effective action plan to improve inventory management results.
• Be able to plan incoming orders.
• Be able to maintain the look and cleanliness of the store and backstore.
• Be able to analyze reports to optimize productivity and sales.
• Be able to open and close the store.
• Be able to manage all controllable expenses efficiently.
• Respect and apply company policies and procedures.

Responsibilities

• Optimize the performance and profitability of the store.
• Train team members to master customer service, sales techniques, and product features.
• Analyze sales results and find innovative solutions to boost sales.
• Schedule employees based on performance and in-store traffic.
• Set sales goals, make a plan to achieve them, and share them with the sales team.
• Keep the regional manager informed on store tasks and activities.
• Mobilize the team and create a positive work environment that fosters the pursuit of excellence.
• Bring the company's vision, mission, and brand culture to life and share them with the team.
• Demonstrate leadership and act as an inspirational role model.
• Build a high-performance team by recruiting, preparing, and training employees, and sourcing the best candidates.
• Plan work schedules, share them with the team, and manage absences/lateness.
• Conduct performance evaluations for the entire store team.
• Manage labor disputes and apply disciplinary actions in accordance with the law and corporate policies.
• Master knowledge of all products and technical features.
• Create an attractive and inviting store based on planograms with the help of the team.
• Keep track of competitor activities.
• Help build a steady and loyal customer base by showcasing the brand image and building relationships.
• Develop an effective action plan to improve inventory management results.
• Plan incoming orders and ensure visual displays are set up efficiently.
• Maintain the look and cleanliness of the store and backstore.
• Collaborate with mall administration.
• Analyze reports to optimize productivity and sales.
• Open and close the store with the help of managers.
• Manage all controllable expenses in the store efficiently.
• Collaborate with head office on various projects and requests.
• Respect and apply the policies and procedures of the various head office departments.
• Perform other duties where needed to support the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed