Manager

Compass Group
Onsite

About The Position

This role is for a Multi-Site Manager based in Melbourne, VIC, offering growth and development opportunities. The company's philosophy is centered on excellence served with care, believing that training, developing, and recognizing employees leads to meaningful resident experiences. The role involves building and maintaining client relationships, ensuring quality service, prioritizing client satisfaction, upholding brand standards, and driving growth. Key responsibilities include managing contracts and service requests, overseeing food and goods costs across multiple sites through optimization of ordering, inventory, waste, portions, and pricing. The manager will also oversee multi-site finances within budget, optimize staffing, stock, revenue, and service levels, and lead teams with expertise in recruitment and staff induction.

Requirements

  • Demonstrated experience in a similar role
  • Strong commercial acumen with the ability to manage a budget
  • Excellent communication and personal skills
  • Track record of building successful business relationships at a senior level
  • Proof of Australian Working Rights
  • Police Check

Nice To Haves

  • Exposure to the healthcare industry is desirable

Responsibilities

  • Build and maintain client relationships
  • Ensure quality service
  • Prioritize client satisfaction
  • Maintain brand standards and drive growth
  • Manage contracts and additional service requests
  • Ensure client retention and understanding of contract terms
  • Manage food and goods costs across multiple sites
  • Optimize ordering, inventory, waste, portions, and pricing
  • Oversee multi-site finances within budget
  • Optimize staffing, stock, revenue, and service levels
  • Lead and manage teams
  • Recruit and induct staff for seamless integration and performance excellence

Benefits

  • Access to a wide variety of training & development
  • Being part of a global organisation that promotes progression throughout different sectors, regions and countries
  • Opportunity to contribute to the healthcare outcomes of the local community
  • 12 weeks of paid parental leave for primary carers
  • Immediate access to 100+ retail discounts accessible from your mobile
  • Multiple salary packaging options
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