US-Manager - Miami Market

AppleMiami Beach, FL
Onsite

About The Position

As a Manager, you’re a master of leadership skills in a fast-paced, dynamic environment. You exhibit composure, learn from challenges, and build and inspire high-performing teams of unique individuals who deliver positive experiences for customers. You share the Apple vision with employees and customers, fostering a culture where everyone belongs and is inspired to do their best work. You are responsible for inspiring your team to create ownership opportunities for customers on the sales floor, guiding talent for technical support and training in partnership with the business team, and overseeing operations such as inventory and visual merchandising. You actively build your teams by hiring, training, and developing team members.

Requirements

  • Proven ability to drive amazing customer experiences — and results — through team development.
  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.
  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.
  • Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.
  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.
  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

Nice To Haves

  • Demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
  • Cross-industry experience is welcome — a retail background is not necessary.
  • Passion for learning about Apple technology and products.
  • Multilingual ability is a plus.
  • Flexibility with your schedule, as work hours will be based on business needs.

Responsibilities

  • Inspiring your team to create ownership opportunities for customers on the sales floor.
  • Guiding the talent that provides technical support and training, while working in partnership with the business team.
  • Overseeing operations such as inventory and visual merchandising.
  • Actively building your teams - hiring, training, and developing team members.
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