Manager, Regent Mall

Purdys ChocolatierFredericton, NB
CA$48,000 - CA$55,000Onsite

About The Position

Purdys Chocolatier is seeking an enthusiastic and driven Shop Manager to lead their brand-new shop in Regent Mall. As a brand champion in a new market, the manager will play a key role in building awareness of Purdys, creating memorable customer experiences, and establishing a high-performing retail team. Success in this role comes from the ability to connect with customers, inspire the team, and drive results in a fast-paced retail environment. This is a permanent full-time position requiring open availability (days, evenings, weekends, and holidays).

Requirements

  • Minimum 2+ years of progressive management experience in retail or hospitality
  • A passion for chocolate and premium products
  • Strong sales focus and results-driven mindset
  • A commitment to delivering exceptional customer experiences
  • Energy, positivity, and a love for connecting with people

Responsibilities

  • Drive sales performance and achieve profit targets
  • Lead day-to-day shop operations with efficiency and excellence
  • Recruit, interview, and hire top talent
  • Build, coach, and develop a strong retail team
  • Manage scheduling and team performance
  • Act as a liaison between the shop and the Purdys Support Office
  • Champion Purdys’ values, culture, and customer-obsessed service
  • Maintain inventory levels to support daily operations

Benefits

  • Active Lifestyle Reimbursement Program
  • Tuition Reimbursement Program
  • Employee Discount
  • Extended Health & Dental Plan + Health Spending Account
  • Sick Days
  • Profit Sharing
  • RRSP Matching
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