Restaurant Manager - Regent Santa Monica Beach

IHG•Santa Monica, CA

5h•$80,000 - $87,591•Onsite

About The Position

The Restaurant Manager will train and assist staff in the operations of our celebrity chef driven restaurant. The ideal candidate will be entrusted to maintain high standards of service, and work with the culinary team to create exceptional dining experiences.

Requirements

Minimum 3 years of restaurant management experience in a luxury hotel, fine dining, upscale restaurant, or hospitality environment required.
Proven experience overseeing restaurant operations, including staff scheduling, coaching, training, performance management, and team development.
Strong knowledge of food and beverage operations, labor management, inventory controls, cash handling, and financial reporting.
Demonstrated ability to lead teams in a fast-paced, high-volume environment while maintaining exceptional guest service standards.
Excellent leadership, communication, interpersonal, problem-solving, and guest recovery skills.
Proficiency with POS systems, scheduling software, Microsoft Office Suite, and restaurant management systems.
Ability to work a flexible schedule, including evenings, weekends, holidays, and special events as business demands require.
Ability to stand and walk for extended periods, lift and carry up to 25 pounds, and bend, stoop, reach, kneel, and move throughout all restaurant areas while performing job duties.

Nice To Haves

Bachelor's degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or a related field preferred.
Working knowledge of Forbes Five-Star, luxury service standards, or similar hospitality service expectations preferred.

Responsibilities

Promote the Restaurant Group and Regent’s service philosophy and style through our people attributes.
Ensure all guests receive responsive, professional, and gracious service.
Execute all tasks with efficiency, respect, and professionalism, fostering a teamwork-oriented environment.
Represent the restaurant professionally through effective communication with business partners.
Collaborate with management to maintain service standards aligned with Forbes Five-Star Standards.
Understand and implement all programs, procedures, and standards.
Maintain consistency in food preparation and service according to restaurant standards.
Handle cash and receipts according to accounting policies.
Fill in as needed to uphold guest service standards and operational efficiency.
Participate in daily and weekly operational meetings.
Assist in overseeing day-to-day restaurant operations.
Manage ambiance elements to meet management standards.
Conduct pre-shift meetings and organize staff training sessions.
Supervise dining room service and host department operations.
Provide feedback for continuous improvement in service quality and colleague satisfaction.
Support front-of-house team in all dining room service aspects.
Enforce company policies and procedures consistently.
Audit time clock and labor reports, resolving issues promptly.
Assist in colleague recruitment, selection, and training.
Assist accounting department in managing outstanding balances.
Maintain office organization and stock supplies.
Monitor and maintain restaurant systems.
Complete designated weekly assignments promptly.