Manager (New Brands) - Grand Rapids, MI

Meritage Hospitality Group•Grand Rapids, MI

22h•Onsite

About The Position

The Manager, under the guidance of the General Manager, is tasked with overseeing both Front and Back of House operations to ensure a high-performing, guest-focused restaurant. This role involves managing daily activities, developing team members, and stepping into any position as required. Created as a growth opportunity, this position trains high-potential teammates for future General Manager roles. When the General Manager is not in the restaurant, the Manager is the senior leader on duty.

Requirements

High School Diploma or GED.
1–2 years of management experience in a casual dining restaurant.
ServSafe and Alcohol certified

Nice To Haves

Bachelor's Degree
3+ years of management experience in a casual dining setting.
Experience managing both Front and Back of House operations.
FOH and BOH restaurant management experience

Responsibilities

Partner with the GM to maintain a healthy P&L through sales growth and cost control.
Direct daily operations in both Front and Back of House, including assigning tasks, managing opening/closing procedures, and overseeing deliveries.
Work in various roles throughout the restaurant to support team needs and ensure smooth service.
Write food and supply orders, conduct full inventory, create labor schedules, process invoices, and manage payroll edits.
Act as Host when needed, delivering a best-in-class guest experience.
Interview, hire, and onboard hourly team members.
Foster a culture rooted in Meritage Values, emphasizing personal and professional development.
Ensure exceptional guest experiences by resolving issues promptly, maintaining food quality, and upholding cleanliness standards.
Prepare the restaurant for opening and closing using established checklists and procedures.
Train team members in both operational and soft skills using standardized training programs.
Responsible for formal and informal performance management.
Develop leadership skills by working closely with the GM and mentoring future leaders.
Perform other duties as assigned.