Manager, Young Adult Recreational Programs

USTA National Headquarters • Orlando, FL

2d • Hybrid

About The Position

This position will implement strategies and programs designed to acquire and retain tennis players by strengthening recreational play opportunities, including initiatives that engage young adults and those connected to higher education institutions, to support broad-based participation. The role involves assisting in the development of strategies to attract new tennis players, supporting player retention initiatives, and implementing acquisition and retention programs in collaboration with USTA Sectional Associations. The Manager will lead meetings, trainings, and presentations, serve as a primary point of contact for collegiate and recreational play initiatives, and act as a liaison for national and partner organizations. Additionally, the role involves supporting committees, planning and executing events, facilitating meetings with Sectional Association staff, encouraging the use of USTA digital platforms, preparing reports, processing expenses, and providing on-site operational support for national events.

Requirements

• A college degree is required
• Excellent MS Word, Excel, and PowerPoint and/or Google Workspace skills
• Team player and collaborator
• Proven strategic planning, development, and implementation experience
• Demonstrated agility and patience
• Extremely strong detail orientation and accuracy required
• Strong interpersonal skills required

Nice To Haves

• Prior TOC (Tennis on Campus), tennis experience, or knowledge, preferred
• Live event support experience preferred; Sporting events/competitions a plus

Responsibilities

• Assist in the development of strategies to attract new tennis players and expand participation opportunities, including engagement through colleges, universities, and other community-based environments.
• Support strategies aimed at retaining players across the participation pathway, including those transitioning from junior tennis into ongoing recreational play.
• Implement player acquisition and retention initiatives in collaboration with USTA Sectional Associations to support sustainable grassroots tennis growth.
• Lead in-person and virtual meetings, trainings, and presentations with colleges, universities, USTA Sectional Associations, and other partners to educate stakeholders on participation and recreational play strategies.
• Serve as a primary point of contact for collegiate and recreational play initiatives, including Tennis on Campus (TOC) programs and related partners.
• Serve as a key liaison for national and partner organizations that support recreational tennis participation within collegiate and community environments.
• Act as USTA staff liaison to relevant committees and working groups, ensuring administrative support, including coordination of meetings, preparation of materials, and documentation of outcomes.
• In collaboration with partners, support the planning and execution of national and invitational recreational tennis events and championships.
• Facilitate regular virtual meetings with Sectional Association staff and stakeholders to align on participation strategies, program updates, and best practices.
• Encourage and support the use of USTA digital platforms and tools to manage recreational events, programs, and match play, and provide training as needed.
• Prepare regular reports and updates on participation strategies, program performance, and key initiatives.
• Process expense reports, invoices, and contracts associated with participation and recreational play initiatives.
• Provide on-site operational support for national or departmental events, including but not limited to USTA League National Championships, NTRP National Championships, and other participation-based events.
• Perform additional duties as assigned.

Benefits

• Medical, dental, vision
• Access to doctors virtually
• Flexible spending account
• Life and disability insurance
• Generous paid time off policy - including vacation, sick, personal, and paid holidays
• Parental leave
• Paid winter recess
• 401(k) with employer matching (up to 6.5%)
• Promotional and growth opportunities
• Learning and Development programs
• Up to $7,000 for tuition reimbursement
• Mental health and meditation benefits
• Personalized health management program
• Pet insurance
• Commuter benefits
• Identity theft protection
• Discounts with network of partners
• Fun events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager