Care Manager - Young Adult Program

Calo Programs • Lake Ozark, MO

1d • Onsite

About The Position

The Care Manager serves as the primary point of contact and advocate for families after a student’s initial enrollment period. This role is central to care coordination, communication, and collaboration across clinical, residential, academic, and administrative teams to ensure a supportive, seamless treatment experience.

Requirements

• Must be at least 21 years of age
• 1+ year of experience in a residential treatment or behavioral health setting
• Strong communication, organization, and collaboration skills
• Ability to pass background check

Nice To Haves

• Bachelor’s degree in a related field preferred with a strong preference for Bachelors of Social Work (BSW)
• Experience working with families, youth, or clinical teams strongly preferred

Responsibilities

• Act as the primary liaison for parents, school districts, and referents; provide proactive, timely communication and support.
• Coordinate and support Treatment Team Meetings, documentation, and interdisciplinary communication.
• Support new student and family onboarding and ongoing transition processes.
• Provide logistical and administrative support to the Clinical Department and assist with outcomes tracking and documentation.
• Build and maintain trusting relationships with families, internal teams, and external partners.

Benefits

• Meaningful Impact: Be the steady support system for families and students navigating treatment and healing.
• Collaborative Culture: Work within a relational, trauma-informed treatment model grounded in neuroscience and attachment research.
• Growth-Oriented Environment: Ongoing training, professional development, and opportunities to grow within the organization.
• Comprehensive Benefits: Medical, dental, vision, 401(k) with match, PTO, paid parental leave, and Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees