Manager, Workplace Experience

Scopely•Culver City, CA

11d•Onsite

About The Position

Scopely is looking for a Manager, Workplace Experience to join our Workplace and Real Estate Team based in the Culver City hub, working from there 5 days a week. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. This role will report to the Head of Real Estate & Facilities to continually evolve Scopely’s global employee experience in the Culver City hub. To thrive in this role, you will need to be a forward-thinking operationally-minded leader who’s a strong communicator and self-motivated individual with an ability to influence and manage stakeholders. You will need to be confident in giving advice covering a broad range of topics, with the ability to manage multiple varied tasks against tight deadlines. This role requires clear strategic thinking, a responsible mindset and orientation toward operational excellence and continuous improvement.

Requirements

5-7+ years of experience in an operations role, preferably facilities, building operations, and real estate project management with an emphasis on high tech startup facilities management.
Proven success with project execution, budget and cost savings, and other implementations.
Strong ability to build relationships and partner with department heads, managers, and staff across the organization.
Great attention to detail and the ability to work confidentially and instill confidence in those you are working with.
Ability to present information clearly and logically to a variety of audience and stakeholders
Flexible, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change.
Strong leadership abilities, with a track record of managing cross-functional teams and fostering relationships with key stakeholders across various cultures and business practices.
Excellent analytical, strategic planning, and project management skills, with the capability to manage multiple priorities in a dynamic environment.
A commitment to fostering innovation, sustainability, and efficiency in workplace and facilities management.
Adaptability and flexibility, with a willingness to work outside standard hours as needed to support office operations.
A proven track record of experience of complex problem solving with strong business outcomes
Proven experience in initiating and maintaining good working relationships with all internal stakeholders and external suppliers and providers
Experience in the planning and execution of TI projects: Construction Management, budget tracking, vendor RFPs/management of multiple offices; relocating employees preferred
Experience leading and executing Experience & Engagement events

Nice To Haves

Experience with a global company with 1,000+ employees or larger preferred.

Responsibilities

Provide hands-on support to resolve urgent facilities issues, such as HVAC failures, water leaks, or access control malfunctions, ensuring minimal disruption to business operations.
Assist in the execution of workplace projects across Culver City and North America, such as office expansions, renovations, workstation reconfigurations, or specialized buildouts that align with company growth and operational needs.
Lead continuous improvement efforts for workplace processes, including: Optimising the ticketing system (e.g., Jira) to triage and resolve issues efficiently Developing SLAs for facilities response
Oversee preventative maintenance programs to reduce downtime
Negotiate and manage contracts with vendors and service providers (e.g., janitorial, HVAC, security, pest control, office supplies), ensuring quality of service, cost control, and performance tracking through regular vendor evaluations.
Support the design and rollout of Workplace policies, such as desk reservations, ergonomic equipment standards, or visitor management processes.
Implement and maintain physical security protocols, including access control systems, emergency evacuation plans, first aid station compliance, and conducting regular fire safety drills and EHS trainings in line with local codes and regulations.
Monitor and optimize CAPEX/OPEX budgets for Workplace and Facilities, including: Annual forecasting Tracking project spend vs. budget Proposing and executing cost-efficiency initiatives (e.g., utility optimisation or space densification strategies)
Partner with Scopely’s Employee Health & Safety team to ensure full compliance with local, regional, and federal safety regulations, including OSHA, ADA, and local building codes.
Manage tenant-landlord relationships and serve as primary liaison for any lease obligations, repairs, or disputes at the site level.
Lead the Culver City Workplace & Facilities team, overseeing: Day-to-day operations of hybrid work environments Space allocation planning Workspace analytics using badging data or tracking systems Office decor, brand alignment, and furniture standards
Foster a positive, service-oriented culture, ensuring team responsiveness and engagement through regular check-ins, team development plans, and cross-functional collaboration.
Act as a people-first leader, mentoring the Workplace & Facilities team by setting clear expectations, offering ongoing coaching, and modelling Scopely’s values of accountability, curiosity, and excellence in all interactions.
Ensure Scopely’s tenets and company culture are woven into daily operations, workplace design, service interactions, and team behaviour.
Travel to hubs within North America may be required as part of this role.

Benefits

employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off.

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