Manager, Workers Compensation

Corning•City of Corning, NY

About The Position

The Workers’ Compensation Manager is responsible for the day-to-day management, strategic oversight, and serves as the subject matter expert across the company for Corning Incorporated’s workers’ compensation and post injury and illness management (PIIM) programs. This role provides for operational leadership, vendor oversight, and partnership with internal and external stakeholders to facilitate effective claims management across U.S. operations.

Requirements

5–8 years of progressive experience in workers’ compensation, claims management, risk management, or a related area of program administration
Experience managing a complex or high-volume claims environment
Desired knowledge of workers’ compensation laws, regulations, and best practices
Ability to navigate sensitive employee issues with professionalism and discretion
Strong analytical, communication, negotiation, and conflict-resolution skills
Ability to manage multiple priorities and exercise sound judgment
Bachelor’s degree in Human Resources, Business Administration, Risk Management, Labor Relations, or a related field (or equivalent experience)

Nice To Haves

HR Technical Expertise

Responsibilities

Manage the day-to-day operations of the workers’ compensation programs, including self-insured and insured structures, for both union and non-union employees
Develop, implement, and maintain policies, procedures, and best practices related to workers’ compensation
Ensure compliance with all applicable federal, state and local workers’ compensation laws, regulations, contractual obligations, and reporting requirements
Monitor program performance, analyze loss trends and claims data to identify risks and recommend improvements to reduce claim frequency, severity, and duration
Partner with internal Medical, Safety, Human Resources, Legal, and Business Operations contacts to facilitate claims, promote injury prevention and return-to-work practices
Lead Corning’s PIIM program across both occupational (workers’ compensation) and non-occupational (disability) illnesses and injuries to support return-to-work, transitional duty, and reasonable accommodation programs consistent with organizational policies
Manage audits, regulatory inquiries, and internal reviews related to workers’ compensation
Supervise completion of wage statement requests for lost-time claims
Support budgeting, forecasting, actuarial analyses, and the accrual/charge-out processes related to workers’ compensation
Provide guidance, coaching, and technical expertise to HR staff, managers, and leaders on workers’ compensation considerations
Contribute to cross-functional initiatives involving Location HR, Medical Staff, Plant Safety, Finance, and Employee (labor) Relations