Workers' Compensation Case Manager

Crisp Recruit • Los Angeles, CA

1d • Hybrid

About The Position

The Workers' Compensation Case Manager role at LNN is a critical addition to our growing team, designed to streamline case management and ensure client communications remain at the forefront of our service. This role is essential in unlocking firm growth by handling high-volume caseloads, directly supporting our mission to deliver justice efficiently. As the case manager, you will have a direct impact on our clients’ experiences, helping them navigate the legal system with confidence and clarity.

Requirements

• At least 1+ years of experience in workers’ compensation case management or a related role (plaintiff-side preferred).
• Familiarity with WCAB/EAMS procedures, PQME/QME scheduling, DOR filings, and medical record organization.
• Comfortable managing a large caseload in a fast-paced environment with repetitive yet critical tasks.
• Strong written and verbal communication skills, with the ability to explain legal concepts clearly and empathetically to clients.
• Exceptional attention to detail and the ability to manage multiple cases while maintaining accuracy and follow-through.
• Experience with case management systems (Litify or similar) and Microsoft Office.
• Bilingual proficiency in English and Spanish is strongly preferred.

Responsibilities

• Manage workers’ compensation cases from intake through final resolution, ensuring all milestones, deadlines, and procedural requirements are met.
• Oversee a large caseload (200+ cases), maintaining organization, responsiveness, and consistent progress across all matters.
• Serve as the primary point of contact for clients, providing updates, coordinating next steps, and ensuring a clear and supportive client experience.
• Act as a liaison between attorneys, clients, medical providers, and insurance companies to keep cases moving forward.
• Prepare, file, and manage workers’ compensation documents in compliance with WCAB/EAMS procedures and legal requirements.
• Schedule and manage medical appointments, including PQME/QME/AME evaluations, and ensure all medical records and reports are properly organized.
• Track case milestones, update case management systems, and ensure all actions and communications are documented accurately.
• Review, organize, and process incoming documents and correspondence efficiently and accurately.

Benefits

• Comprehensive medical, dental, and vision plans with 75% coverage for employees.
• 401(k) with a 4% employer match after one year of service.
• Hybrid model offered after 90 days, balancing office and remote work.
• Firm-sponsored life insurance at no cost to employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed