Manager, Web Platforms and Digital Experience
About The Position
The Web Platforms and Digital Experience Manager oversees the planning, development, and management of websites and web services supporting UCSF programs, projects, and institutional initiatives. The role is responsible for coordinating website structure, layout, functionality, and integration with backend systems or enterprise platforms as needed, including the incorporation of multimedia, interactive features, and informational content. The position collaborates with campus departments and stakeholders to guide website development, content publishing, and digital standards while facilitating the effective use of UCSF web platforms and hosting services, ensuring websites meet organizational goals and follow best practices for usability, accessibility, and governance. Receives broad objectives for managing and advancing UCSF’s web services and determines the appropriate strategies, priorities, and resource allocation to meet organizational goals and timelines. Leads planning and implementation of website initiatives, platform improvements, and content strategy efforts, ensuring alignment with institutional standards, accessibility requirements, and digital best practices. Provides guidance and oversight to web staff and distributed content contributors, reviewing and approving recommendations related to web platforms, site structure, and digital experience improvements. Decisions and recommendations impact the quality, reliability, and effectiveness of UCSF’s web presence; ineffective decisions may result in delays to web initiatives, reduced service quality, or increased operational costs.
Requirements
- Experience in managing and advancing web services.
- Ability to determine strategies, priorities, and resource allocation.
- Experience in leading planning and implementation of website initiatives, platform improvements, and content strategy efforts.
- Knowledge of institutional standards, accessibility requirements, and digital best practices.
- Experience providing guidance and oversight to web staff and content contributors.
- Experience reviewing and approving recommendations related to web platforms, site structure, and digital experience improvements.
Responsibilities
- Oversees the planning, development, and management of websites and web services supporting UCSF programs, projects, and institutional initiatives.
- Coordinates website structure, layout, functionality, and integration with backend systems or enterprise platforms.
- Incorporates multimedia, interactive features, and informational content into websites.
- Collaborates with campus departments and stakeholders to guide website development, content publishing, and digital standards.
- Facilitates the effective use of UCSF web platforms and hosting services.
- Ensures websites meet organizational goals and follow best practices for usability, accessibility, and governance.
- Determines appropriate strategies, priorities, and resource allocation to meet organizational goals and timelines.
- Leads planning and implementation of website initiatives, platform improvements, and content strategy efforts.
- Ensures alignment with institutional standards, accessibility requirements, and digital best practices.
- Provides guidance and oversight to web staff and distributed content contributors.
- Reviews and approves recommendations related to web platforms, site structure, and digital experience improvements.
Benefits
- Total compensation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
