Manager Warehouse Days

Mac Papers and Packaging,•Memphis, TN

About The Position

The Manager Warehouse is responsible for managing branch warehouse and delivery operations. The role works collaboratively with sales, customer service, and headquarters to maximize resources and achieve customer satisfaction, productivity, and economic goals. It manages daily warehouse and delivery activities and personnel, monitors performance, develops and implements procedures, and ensures operational compliance with applicable policies. The position works primarily in a warehouse environment and includes physical and mental demands described in the posting. The description outlines the general nature of the work and may change at the company's discretion.

Requirements

  • At least 5 years of operational, logistics, and/or distribution experience, including a minimum of 3 years at a supervisory or management level.
  • Strong verbal and written communication skills, including open and honest communication.
  • Thorough knowledge of warehouse operations.
  • Excellent organizational skills.
  • Ability to process information by phone, fax, PC, mainframe, and computer system.
  • Ability to work varied hours and days as business dictates, occasionally exceeding 40 hours per week and working weekends.
  • Ability to handle stress related to internal and external customer demands.
  • Ability to multitask.
  • Bachelor’s degree in Logistics, Business, or a related field, or equivalent years of experience.
  • Ability to meet the physical and mental demands described, including regularly lifting and/or moving up to 50 pounds and occasionally up to 100 pounds.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Plan, organize, and direct daily activities of branch warehouse and delivery personnel to maintain performance standards.
  • Plot driver routes daily.
  • Interface daily with branch management and external customers.
  • Review and analyze branch personnel performance and take corrective measures as needed.
  • Evaluate, develop, improve, and implement procedures and practices.
  • Hire, train, develop, and appraise staff effectively.
  • Build a team environment to accomplish goals.
  • Ensure branch operations comply with federal, state, local, and company policies.
  • Keep the Operations Manager promptly and fully informed of significant problems or unusual matters.
  • Develop and maintain productive relationships with sales, customer service, and headquarters personnel.
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