Manager, Warehouse Operations

DSV

19h • $78,000 - $175,500

About The Position

The Warehouse Operations Manager oversees the day-to-day operational activities of warehouse operations, including staff scheduling, inventory control and productivity. This role is responsible for managing operational staff, implementing policies and procedures, and adherence to safety regulations. All key responsibilities are managed in coordination with the Warehouse Manager.

Requirements

• 5 years of experience in transportation and logistics management, with supervisory or managerial responsibilities is preferred.
• Strong knowledge of warehouse operations and business processes.
• Results-driven with excellent decision-making and problem-solving abilities.
• Exceptional communication skills (written, verbal, and presentation).
• Organized and able to work effectively in a diverse environment.
• Knowledge of TSA and Customs & Border Protection regulations preferred.
• Fluent in English (oral and written).
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).

Nice To Haves

• Experience in the freight forwarding industry or related fields.
• Gateway and/or airline ground handling experience is advantageous.
• Knowledge of warehouse management systems is a plus.

Responsibilities

• In coordination with Warehouse Manager, schedule warehouse personnel to ensure adequate staffing for shipping, receiving, and other activities.
• Direct daily operations, including shipping, receiving, sanitation, maintenance, and inventory control.
• Be engaged with productivity reports and manage labor hours to meet budget requirements and achieve warehouse goals.
• Oversee warehouse scratch rates, out-of-stock issues, receiving errors, selection errors, and slotting of products.
• Maintain warehouse equipment through preventive maintenance and necessary repairs, ensuring safe and efficient operation.
• Coordinate with Warehouse Manager on maintaining warehouse safety programs in compliance with OSHA and other regulations.
• Ensure a clean and safe work environment for employees.
• Foster a collaborative work environment to drive team success.
• Work closely with other departments to ensure seamless operations and service delivery.
• Maintain effective communication via phone, email, and web conferencing to coordinate activities and initiatives.
• Coordinate with Warehouse Manager to develop relevant metrics to measure operational performance and identify areas for improvement.
• Use data-driven approaches to optimize processes and achieve operational goals.
• Perform other duties as assigned to support warehouse and organizational goals.
• Manage and lead warehouse personnel, including recruitment, training, performance management, and succession planning.
• Provide coaching and support to ensure employees are motivated and productive.
• Train new employees on warehouse systems and procedures.

Benefits

• DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
• Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
• Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
• To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed