Manager, Warehouse Operational Excellence

Mondelēz International • Washington, DC

3d • $122,000 - $167,750 • Hybrid

About The Position

This role is responsible for managing the flow of all pallets into and out of the network, including budget management and process optimization. The position involves developing processes and governance for cart tracking and management, as well as creating productivity systems to monitor project effectiveness. The Manager will analyze current methods, recommend and implement improved operating procedures, and lead, communicate, train, and hold accountable internal and external customers and vendors to support high customer service while maintaining sound business practices and cost management. Additionally, the role includes reviewing and recommending equipment provisions, preparing cost justifications, designing and preparing statistical reports, conducting special projects, and standardizing operation SOPs, workflows, and productivity across multiple projects. This includes creating scorecards, SOPs, and centralized documentation storage. The Manager will lead change management for new concepts, develop training tools, formalize standard project templates, partner with the internal Warehouse capabilities team, and serve as a distribution operations resource. The role also involves assisting in the design, development, and maintenance of the Mondelēz Warehouse Playbook, serving as the lead point of contact for Logistics program implementations, managing operational processes including change management for new technology, and evaluating actual cost results to plan.

Requirements

• Solid background in supply chain operations with 6+ years of professional experience, including P&L responsibility for budgets exceeding $20M
• Lean Six Sigma Black Belt Certification required
• Extensive experience in data gathering, analysis, and design/preparation of statistical reports
• Exceptional interpersonal, analytical, problem-solving, communication, leadership, and strategic skills
• Project management experience with proven ability to manage complex, cross-functional initiatives
• Strong collaboration skills with the ability to negotiate and influence at all levels, including senior management and external partners
• Drive for results with a proactive, dynamic approach, identifying areas where business change is required
• Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests
• Bachelor’s degree in industrial engineering or equivalent experience required
• Lean Six Sigma Black Belt Certification required
• Manager level position
• P&L responsibility for budgets exceeding $20M
• 6+ years supply chain operations professional experience

Nice To Haves

• Master Black Belt a plus
• Master Black Belt a plus
• Third-party logistics relationship engagement history a plus
• Experience in Fast Moving Consumer Goods (FMCG/CPG) is a plus

Responsibilities

• Manage the flow of all pallets into and out of the network, including budget management and process optimization
• Develop process and governance for cart tracking and management
• Develop productivity systems to monitor the effectiveness of projects, measuring current productivity and efficiency
• Analyze current methods and procedures, recommending and leading implementation of improved operating procedures
• Lead, communicate, train, and hold accountable internal customers, external customers, and vendors to support the highest customer service while maintaining sound business practices and cost management
• Review and recommend equipment provisions, preparing cost justifications as required
• Design and prepare statistical reports for measuring projects, processes, productivity, and efficiency
• Conduct special projects as requested
• Standardize operation SOPs, workflows, and productivity across multiple projects, creating scorecards, SOPs, and centralized documentation storage to enable easy access and future capability development; update documents as new methods are discovered
• Lead change management when implementing new concepts to internal operations, 3PL, or plant partners
• Develop training tools for all new ways of conducting business
• Formalize and use a standard project template for effective internal and external communication
• Partner with the internal Warehouse capabilities team to provide consistent data, usage, and performance at all RDC sites
• Act as a distribution operations resource or liaison across functions, providing new ideas, policies, or procedures to improve quality, cost, and service
• Assist in the design, development, and maintenance of the Mondelēz Warehouse Playbook, planning all aspects of operations to achieve the highest level of service at the lowest cost
• Serve as lead point of contact for Logistics program implementations, managing quality and timing of rollouts and providing necessary process and system training
• Manage operational processes including change management pertaining to new technology, training related to Warehouse Playbook updates, and enabling future capability development
• Evaluate and measure actual cost results to plan, recommending changes as needed to accomplish goals and objectives
• Continually evaluate operational processes and programs, identifying opportunities for efficiency, cost reduction, and better support of process users, and facilitating continuous improvement projects
• Establish accountabilities and processes to ensure required levels of productivity and organizational objectives

Benefits

• health insurance
• wellness and family support programs
• life and disability insurance
• retirement savings plans
• paid leave programs
• education related programs
• paid holidays and vacation time
• Within Country Relocation support available
• for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager