Manager, Volunteers

Sutter Health•Davis, CA

2d•$97,032 - $145,558

About The Position

Plans, organizes, and directs all aspects of volunteer services which includes, but is not limited to, recruitment, orientation, utilization, and support of volunteers and education, and training and support of employees in volunteer labor issues. Plans and organizes volunteer operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards and regulations. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures, The Joint Commission (TJC) standards, and applicable laws and regulations. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution. Sutter Health, Northern California's largest health network with 23 acute care hospitals, more than 5,000 primary care physicians and specialists, home health, occupational health, psychiatric care and more provides comprehensive medical services in more than 100 Northern California communities. Our mission, vision and values lay the foundation for our day-to-day work in doctors’ offices, home health and hospice programs, hospitals, laboratories, research facilities, administrative offices and medical education services. As a unified health care network, we partner to spread innovation, improve access to health care services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

Requirements

Knowledge of accepted business practices including budgeting and budget reporting.
People and motivational skills.
Ability to lead, teach and develop a team.
Ability to work and understand a inter-generational and multi-cultural environment.
Ability to understand systems and how to best function in a support role in a complex and large organization.
Solid organizational skills.
Basic computer skills.
Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
Demonstrates a customer service focus in all decisions and actions.
Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
Demonstrates solid clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable laws, standards and regulations.
Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as its relations to operations and organization, with the ability interpret and implement applicable standards and requirements.

Nice To Haves

Partnered with college student volunteer programs
3-4 years of leading teams in a non-for-profit organization

Responsibilities

Plans, organizes, and directs all aspects of volunteer services which includes, but is not limited to, recruitment, orientation, utilization, and support of volunteers and education, and training and support of employees in volunteer labor issues.
Plans and organizes volunteer operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards and regulations.
Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures, The Joint Commission (TJC) standards, and applicable laws and regulations.
Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution.