Manager, Volunteers

Sutter Health•Davis, CA

About The Position

This is a Limited Term role for 36 weeks. The Manager, Volunteers plans, organizes, and directs all aspects of volunteer services, including recruitment, orientation, utilization, and support of volunteers. This role also involves the education, training, and support of employees regarding volunteer labor issues. The position plans and organizes volunteer operations and resources to ensure effective and efficient delivery of patient care, consistent with applicable laws, standards, and regulations. It establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies, and procedures, The Joint Commission (TJC) standards, and applicable laws and regulations. The role also involves developing and maintaining strong partnerships with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issue resolution. Sutter Health is Northern California's largest health network, providing comprehensive medical services across numerous communities. Our mission, vision, and values guide our work in various settings, and as a unified health care network, we strive to spread innovation, improve access to healthcare, and prioritize patient needs to achieve high levels of quality, access, and affordability.

Requirements

Associate's, Bachelor's, or Master's degree (equivalent experience will be accepted in lieu of the required degree or diploma).
8 years of recent relevant experience.
3-4 years of leading teams in a non-for-profit organization.
Knowledge of accepted business practices including budgeting and budget reporting.
People and motivational skills.
Ability to lead, teach and develop a team.
Ability to work and understand an inter-generational and multi-cultural environment.
Ability to understand systems and how to best function in a support role in a complex and large organization.
Solid organizational skills.
Basic computer skills.
Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
Demonstrates a customer service focus in all decisions and actions.
Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
Demonstrates solid clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable laws, standards and regulations.
Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as its relations to operations and organization, with the ability interpret and implement applicable standards and requirements.

Nice To Haves

Partnered with college student volunteer programs.

Responsibilities

Plans, organizes, and directs all aspects of volunteer services, including recruitment, orientation, utilization, and support of volunteers.
Provides education, training, and support to employees regarding volunteer labor issues.
Plans and organizes volunteer operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards, and regulations.
Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies, and procedures, The Joint Commission (TJC) standards, and applicable laws and regulations.
Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution.