Manager, US Mid-Market, Product Innovation

MastercardBoston, MA
$130,000 - $265,000Remote

About The Position

The Mid-Market segment represents nearly one-third of U.S. GDP and is growing at ~12% year-over-year. These businesses are a critical engine of economic growth - driving innovation, job creation, and resilience. Yet, many - particularly in the lower Mid-Market - remain underserved: too complex for small business solutions, but not fully addressed by enterprise offerings. To close this gap, Mastercard launched the Mid-Market Accelerator—a suite of purpose-built solutions tailored to this high-potential segment. The U.S. Mid-Market team is leading this effort, building and scaling innovative, customer-centric products that unlock growth for our customers while redefining the future of B2B commerce. We are seeking a product leader to drive the next phase of product innovation and secular shift in B2B payments - advancing beyond traditional card products to a broader set of growth-oriented capabilities. This role will focus on developing, scaling, and commercializing new Growth Products & Services, helping redefine how mid-market customers manage spend, optimize working capital, and operate their financial workflows. This is a product-first role with accountability for identifying whitespace, shaping the roadmap, and driving end-to-end commercialization.

Requirements

  • Strong product management background with experience building and scaling new capabilities (0→1 and 1→N)
  • Proven ability to drive product-led growth and commercialization
  • Deep understanding of B2B payments, acceptance, financial workflows, and mid-market needs
  • Experience with growth-oriented solutions such as acceptance, AP/AR automation, working capital tools, embedded finance, or value-added services on top of card preferred
  • Strategic thinker with execution rigor - able to move from insight to roadmap to measurable outcomes
  • Highly analytical, with a structured, data-driven approach to decision making
  • Customer-first mindset, with experience engaging directly with clients to shape product direction
  • Ability to operate in ambiguity and drive outcomes in a fast-paced, evolving space
  • Strong communicator and influencer, able to align cross-functional stakeholders and drive decisions
  • Bachelor’s degree required

Nice To Haves

  • MBA preferred

Responsibilities

  • Drive secular shift in B2B payments by developing and scaling next-generation Growth Products & Services within the Mid-Market Accelerator suite of solutions
  • Own product strategy and roadmap for growth capabilities, identifying unmet needs and whitespace opportunities
  • Translate market and customer insights into new product concepts, features, and value propositions
  • Lead product development lifecycle from ideation through commercialization, including positioning, packaging, and pricing
  • Drive commercialization and adoption, partnering with sales and account teams to scale product usage and revenue
  • Define and track product performance, including revenue, usage, and customer impact metrics
  • Collaborate cross-functionally with global product, engineering and product sales teams to execute on roadmap priorities
  • Engage directly with customers to validate product-market fit and continuously refine offerings
  • Influence broader Mid-Market strategy, ensuring alignment with Mastercard’s long-term growth priorities
  • Serve as a subject matter expert on emerging capabilities shaping acceptance and the future of mid-market financial management

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • 16 weeks of new parent leave
  • up to 20 days of bereavement leave
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time
  • 5 personal days
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
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