Manager Finance System Governance

Philip Morris•Tampa, FL

8h•Hybrid

About The Position

The Manager US Finance Systems Governance helps support the head of System Governance in establishing the U.S. Systems Governance function. The role provides end-to-end systems support across business processes, triages incoming requests to distinguish knowledge gaps and data issues from matters requiring technical review by IT, and maintains knowledge content and documentation. It drafts business and functional requirements, develops testing scenarios, aligns testing scope, and conducts and coordinates user acceptance testing for standard and enhancement changes. The position serves as an escalation point for critical issues, represents the business as IT’s service customer, and drives end-user communications and adoption. It also collaborates closely with the Systems Governance Analyst, providing coaching and training and ensuring system maintenance issues are addressed promptly. The manager owns and maintains mapping tables, ensuring updates reflect business requirements and follow a documented process. The role ensures U.S. finance systems remain aligned with PMI standard processes, governance expectations, and business priorities. It drives disciplined change management by ensuring application changes receive formal approval and required UAT evidence before implementation, and ensures system requests and changes are reviewed and approved in accordance with established control requirements. System governance procedures must be well documented, and mapping tables must operate as expected without outages caused by incorrect or untimely updates. This position is part of PMI U.S., which is developing a modern nicotine business and investing in products, science, and capabilities to provide legal-age adults who smoke with alternatives to cigarettes. PMI U.S. describes its work as rooted in innovation and responsible marketing, with operations across manufacturing, technology, and commercial functions. The company offers a hybrid Smart Work model and emphasizes flexibility, professional growth, collaboration, and an inclusive culture.

Requirements

Bachelor’s degree in Business Management, Information Management, Business Analytics, Statistics and Econometrics, Finance, Data Science, or Computer Science.
At least 4 years of experience in financial systems governance, functional projects, and initiatives involving system templates and setup.
Solid knowledge of one or more financial systems and tools, acting as a subject matter expert.
Understanding of financial processes in a corporate environment.
Experience with SAP or Dynamics projects and solutions.
Advanced written and verbal communication skills to engage effectively with global and local stakeholders.
Strong conceptual and analytical capability to define, communicate, and execute forward-looking finance systems strategies.
Proactive, adaptable, and results-driven approach, with a demonstrated commitment to excellence in a fast-paced global environment.

Nice To Haves

Experience in a multinational corporation, preferably in the FMCG industry.

Responsibilities

Help establish the U.S. Systems Governance function in support of the head of System Governance.
Provide end-to-end systems support across business processes.
Triage requests to identify knowledge gaps, data issues, or issues requiring escalation to IT for technical review.
Maintain knowledge content and the documentation repository.
Draft business and functional requirements.
Develop testing scenarios and align stakeholders on testing scope.
Conduct and coordinate UAT for standard and enhancement changes.
Serve as an escalation point for critical issues, including month-end issues.
Represent the business as IT’s service customer.
Drive end-user communications and support end-user adoption.
Collaborate with the Systems Governance Analyst, providing coaching and training and ensuring system maintenance issues are resolved promptly.
Own and maintain mapping tables, ensuring updates reflect business requirements and are supported by a documented process.
Ensure U.S. finance systems align with PMI standard processes, governance expectations, and business priorities.
Ensure application changes are formally approved and supported by required UAT evidence before implementation.
Ensure system requests and changes are formally reviewed, approved, and aligned with established control requirements.
Ensure system governance procedures are well documented.
Ensure mapping tables work as expected and avoid outages caused by incorrect or untimely updates.