Manager, U.S. Beneifts

LiveRamp•Seattle, WA

19h•Hybrid

About The Position

The Benefits Manager is a strategic leader responsible for designing, implementing, and managing a cutting-edge suite of employee benefit programs for a technology company. This role requires a strong focus on competitive differentiation, scalable administration, and leveraging innovative technologies, including AI, to create a seamless and impactful employee experience. The manager ensures programs attract and retain top tech talent, promote a culture of well-being, and comply with all regulatory requirements.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
10+ years of progressive experience in benefits administration, with at least 3 years in a senior-level capacity.
Deep knowledge of U.S. federal and state benefits regulations (ERISA, ACA, COBRA, HIPAA, FMLA).
Strong knowledge of qualified benefit plans.
Demonstrated expertise leading new vendor implementations.
Strong knowledge of 401(k) plans and demonstrated experience managing the operations of a 401(k) is required.
Strong analytical, data modeling, and reporting skills.
Excellent negotiation, verbal, and written communication skills.
Ability to work cross functionally with other teams to achieve desired outcomes.
Proficiency with HRIS/Benefits Management systems (Workday preferred.) and Google suite skills.

Nice To Haves

CEBS designation preferred.

Responsibilities

Lead the development of a benefits strategy that aligns with the pace and risk profile of a high-growth technology organization, prioritizing flexibility, digital health solutions, and competitive equity.
Conduct continuous, deep market benchmarking specifically against leading technology and peer companies to ensure total rewards packages remain best-in-class, focusing on benefits highly valued by tech professionals.
Perform financial modeling and predictive cost analysis to manage risk and scalability as the company grows its headcount and expands globally.
Lead vendor selection, evaluation, and negotiation processes (including RFPs) for all benefits carriers, brokers, and third-party administrators (TPAs).
Act as the primary contact and effectively manage ongoing relationships with all benefits partners to ensure optimal service delivery and performance of Service Level Agreements (SLAs).
Oversee the benefits budget, including managing monthly premium invoices, ensuring accurate billing reconciliation, and coordinating with Finance/Payroll.
Ensure absolute compliance with all regulatory and legal requirements (e.g., filing Form 5500s, non-discrimination testing, ACA reporting, etc.).
Manage the execution of the annual Open Enrollment process, including system configuration, internal testing, vendor coordination, employee benefit fairs, and employee communications.
Oversee the administration of all federal and state leave programs.
Ensure accurate and timely benefits data management within the HRIS/Benefits system.
Develop and execute comprehensive communication plans to educate employees on plan changes, value, and utilization throughout the year.
Lead benefits orientations for new hires and conduct ongoing educational sessions for all employees.
Serve as an escalation point to resolve complex employee benefit claims and administrative issues.

Benefits

Medical, dental, vision, life and disability insurance
Employee assistance program
Voluntary benefits
Perks programs for healthy lifestyle and career growth
401K matching plan—1:1 match up to 6% of salary
Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock
Comprehensive office equipment and ergonomics program
Flexible paid time off
Paid holidays
Options for working from home
Paid parental leave