Manager, U.S. Benefits

Galderma • Boston, MA

11d

About The Position

The Manager, U.S. Benefits manages and executes Galderma’s U.S. benefits and recognition programs, including health and welfare, leave and disability, retirement, wellness, and voluntary benefits. The role leads open enrollment, vendor management, compliance coordination, retirement plan administration, employee communications, education and training, and continuous improvement. It partners with HR Operations and other stakeholders to support effective program delivery and serves as a U.S. benefits subject matter resource, providing recommendations to the Director, U.S. Total Rewards on program enhancements, risks, and opportunities. The role operates within the established Total Rewards strategy and provides oversight and escalation support for leave and disability programs; day-to-day leave administration is managed through HR Operations.

The position manages and governs U.S. benefit programs and policies, coordinates regulatory compliance and audits, and provides guidance on complex benefit matters. It administers and supports governance of the 401(k) plan and a legacy non-qualified deferred compensation plan. The role also manages vendor relationships and financial oversight, leads benefit communications and employee education, and partners with Global Total Rewards on U.S. recognition program administration.

The role requires standard office activities, including extended computer use, virtual and in-person meetings, and collaboration across teams. Occasional travel may be required depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Six to ten years of progressive experience in U.S. benefits, including ownership of complex health and welfare, retirement, and other employee benefit programs in a corporate environment.
• Experience serving as a subject matter expert, leading benefit program governance, managing vendor relationships, and supporting compliance and regulatory requirements.
• Strong knowledge of applicable regulations, including ERISA, HIPAA, ACA, COBRA, FMLA, and ADA.
• Demonstrated experience supporting retirement plan committees and fiduciary governance.
• Ability to translate complex benefits and retirement topics into clear, employee-friendly communications.
• Strong analytical, organizational, and project management skills.
• Experience managing relationships with benefit vendors, brokers, and service providers.
• Proficiency with HRIS platforms.
• Advanced Excel skills and strong written and verbal communication abilities.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Ability to perform standard office activities, including extended computer use and participation in virtual and in-person meetings.
• Eligible to work in the United States; the role does not offer work authorization sponsorship.

Nice To Haves

• Bachelor’s degree in human resources, business, or a related field preferred.
• Experience managing recognition or engagement programs preferred.
• Workday experience preferred.
• Certified Employee Benefits Specialist (CEBS) or similar benefits designation preferred.

Responsibilities

• Manage and execute U.S. health and welfare, leave and disability, wellness, voluntary, and other benefit programs within the established Total Rewards strategy.
• Provide program-level oversight of U.S. leave and disability policies, vendors, compliance, reporting, and continuous improvement; provide Tier 2 escalation support for complex matters and significant policy exceptions.
• Develop and maintain benefit policies, governance processes, operational standards, and documentation.
• Coordinate compliance activities related to ACA, COBRA, HIPAA, Section 125, FMLA, state leave requirements, required notices, plan documents, and other applicable regulations.
• Partner with brokers, vendors, legal counsel, Payroll, HRIS, Finance, and internal stakeholders to assess regulatory changes and implement required actions.
• Coordinate benefit plan audits, data reviews, and compliance activities; escalate material findings, risks, or gaps to the Director, U.S. Total Rewards.
• Partner with the Director, U.S. Total Rewards on benefits strategy, program enhancements, annual planning, cost management, and long-term roadmap initiatives.
• Manage day-to-day administration and coordination of the U.S. 401(k) plan and legacy non-qualified deferred compensation plan.
• Support retirement plan governance, including committee materials, meetings, documentation, and action tracking.
• Coordinate retirement plan compliance activities, including nondiscrimination testing, Form 5500 filings, plan audits, and regulatory reporting.
• Serve as the day-to-day contact for retirement recordkeepers, investment providers, auditors, legal counsel, and consultants; escalate significant issues or decisions as appropriate.
• Prepare retirement reporting, analysis, and recommendations for review by the Director and retirement plan committee.
• Develop and coordinate employee retirement education and communications, and coordinate administration of the legacy non-qualified deferred compensation plan with Payroll, Finance, and the recordkeeper.
• Monitor retirement plan administration, compliance, vendor performance, and emerging risks; recommend improvements.
• Manage relationships with benefits brokers, consultants, carriers, retirement providers, recognition vendors, and other external partners; establish service expectations and monitor performance and contractual commitments.
• Coordinate vendor reviews, renewals, implementations, and required vendor activities.
• Monitor benefit expenses, invoices, funding, and budget activity with Finance and HR Operations.
• Identify operational risks, compliance gaps, and opportunities to improve programs, processes, vendor performance, and employee experience; prepare analysis and recommendations.
• Lead open enrollment planning and execution, including project planning, timelines, vendor coordination, testing, materials, communications, and employee education.
• Develop and coordinate communications about benefit changes, annual enrollment, regulatory requirements, and key employee programs; translate complex information into clear employee-friendly materials.
• Partner with HR, Communications, and global Total Rewards teams to support consistent messaging and employee experience.
• Serve as the U.S. point of contact and business partner for the global recognition program, supporting local execution and employee engagement.
• Coordinate U.S. recognition program communications, education, and awareness; monitor participation, utilization, and feedback and provide insights to Global Total Rewards.
• Coordinate recognition vendor and employee/leader issues and escalate material program, budget, or governance concerns; recommend program improvements.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with employer match
• Paid time off
• Annual short-term incentive program, subject to plan terms and eligibility requirements
• Opportunities for growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager