Mgr Records & Translation Mgmt

Regeneron Pharmaceuticals • Armonk, NY

1d • Onsite

About The Position

The Manager, Translation Services manages the workflow of various documents needing processing, including those that require translations for local country locations. This role would Lead and optimize end‑to‑end translation workflows, ensuring timely and compliant processing of documents requiring translation across global country operations. This role would serve as the primary liaison between central functions and external translation partners and submit documents for translations with the translation vendor. In the event of a Merger or Acquisition, works with the team to develop and implement translation strategies ensuring records are translated appropriately based on regulatory, operational, and business‑use requirements. Act as the organization's subject matter expert for translation needs during audits and inspections. Leads translation efforts for audits or inspections such as record translations or contracting of interpreters. Oversee vendor, tracks progress and reports out status for document requests, escalating when necessary. Support strategic and operational special projects, applying translation expertise to enhance workflows, systems, and organizational readiness. Co-chair Translations Alliance (SME Group). May have management responsibilities depending on resourcing needs.

Requirements

• Translation management background
• Project management experience to create and manage plans
• Demonstrated ability to prioritize and manage multiple projects simultaneously
• Demonstrated ability to work effectively with many different types of personalities at all levels of the organization and with vendor partners
• Demonstrated interpersonal, collaboration and stakeholder management skills
• Excellent communication skills (written/verbal)
• Highly self-motivated, flexible, able to follow through in an ambiguous, fast-changing environment, and proven ability to meet deadlines under pressure
• Highly organized and detail oriented, while also demonstrating the ability to synthesize information and demonstrate strategic thinking
• Highly proactive, flexible, curious and resilient
• Proficient in Microsoft Applications; Word, Excel, Project, and PowerPoint
• A minimum of a Bachelor’s degree and 7+ years of related experience

Responsibilities

• Works with functional areas to determine which documents require translations
• Manages the submission, workflow and receipt of documents and other materials with the translation service providers
• Collaborates with functional areas to ensure translation requirements are properly documented and provided to service providers and collaborators, as needed.
• Maintains, manages and tracks metrics that support the performance of the translation process and its status across all functions in scope.
• Escalates to management as necessary
• Collect and report to management and the service provider all translation quality issues and track to resolution while keeping the requester informed.
• Ensures that translated documents are provided to requesters timely and placed in the appropriate repository.
• Co-Chair of Translations Alliance.
• Effectively communicates and drives document translation risks and issues to the teams
• Attends functional meetings to capture and ensure all document translation related tasks are clearly identified and appropriate timelines are defined.
• Manages and corresponds with translation vendor to ensure seamless workflow
• Work with translation vendor to address any system technical issues through resolution as necessary.
• Trains functional areas on good translatability requirements.
• Special projects as assigned.

Benefits

• health and wellness programs (including medical, dental, vision, life, and disability insurance)
• fitness centers
• 401(k) company match
• family support benefits
• equity awards
• annual bonuses
• paid time off
• paid leaves (e.g., military and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager