Manager, Training Delivery (Remote)

CrowdStrike•USA TX Remote, TX

8d•$110,000 - $160,000•Remote

About The Position

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike is looking for highly motivated, self-driven training managers dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. In this role, you will lead experienced instructors' delivery of training across all CrowdStrike technologies. You’ll work with one of the premier endpoint security technologies and incident response teams in the world, carrying the lessons of the field to a classroom environment.

Requirements

Minimum of 3 years of experience in a leadership role.
Minimum of 3 years of experience managing the delivery of technical training courses.
Experience administering Learning Management Systems (LMS) and virtual training delivery platforms (e.g., Zoom, Microsoft Teams, virtual labs).
Experience managing training budgets, resource allocation, and software/tool licensing for instructional teams.
Demonstrated ability to track, analyze, and report on training effectiveness, student CSAT, and instructor performance KPIs.
Experience with SIEM, SOAR, Cloud, or AI technologies, including developing and delivering training on best practices.
Experience teaching technical topics to various audiences, from desktop support technicians to IT managers and executives.
Professional client-facing demeanor, comfortable in both technical and executive settings.
Strong, clear verbal and written communication skills.
Capable of completing tasks on time with minimal supervision.
Desire to grow and expand both technical and soft skills.
Proven project management skills.
Ability to foster a positive work environment and attitude.
Ability to travel on occasion.
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Nice To Haves

Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or Instructional Design.
Relevant industry or instructional certifications (e.g., CompTIA CTT+, CPTD, or vendor-specific accreditations).
Experience conducting or managing incident response investigations for organizations, investigating targeted threats such as Advanced Persistent Threats, Organized Crime, and Hacktivists.
Experience conducting cyber threat analysis of targeted threat actors, using an established analytic model to produce FINTEL and technical output.
Background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.
Strong understanding of secure network architecture and experience performing network operations.
Experience coding in C, C#, VB, Python, Perl, Ruby on Rails, or .NET.

Responsibilities

Lead the implementation and delivery of CrowdStrike Training offerings, including sales enablement, reporting, and metrics.
Actively manage several instructors, including performance management, career development, coaching and day-to-day leadership.
Collaborate with cross-functional and internal teams during daily operations to streamline scheduling, enhance customer enablement, and maximize revenue growth.
Act as a subject matter expert on training, collaborating on the design and revision of current and new courses.
Communicate effectively across all levels (executive leadership and technical support teams) within CrowdStrike.
Create and maintain operations, management, and ad hoc reports to monitor the performance of the training delivery group.
Work with sales teams to scope new customer engagements, present to customers, and recommend training content.

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
health insurance
401k
paid time off