Manager Trainee - Field & Office Admin Support

Parking Concepts•San Francisco, CA

3h•Onsite

About The Position

Parking Concepts, Inc. (PCI) is seeking a driven and reliable Manager Trainee for our growing San Francisco Bay Area operations. This is a hands-on operational and administrative role.

Requirements

Bachelor’s degree (or equivalent); or Associate degree with 2 years of comparable parking management experience; or High school diploma with 4 years of comparable parking management experience.
Strong command of Microsoft Excel, Word, and Outlook, with the ability to quickly learn new software applications.
Excellent written and verbal communication skills with a strong command of the English language

Nice To Haves

Prior experience in accounting or financial record-keeping practices.
Background in the hospitality or customer service industry.
Ability to drive both automatic and manual (all types) transmissions.

Responsibilities

Provide administrative assistance at the regional office as needed, including covering for the office manager during absences.
Direct incoming calls to the appropriate PCI manager, assist existing customers with account inquiries, and help new customers sign up.
Support personnel processes—such as reviewing timesheets, posting job ads, onboarding new hires and following up on required company and other compliance items—with guidance from the leadership team.
Provide backup coverage for location managers during time off and respond to after-hours or weekend emergency calls when necessary.
Assist in the daily operations of various parking facilities as needed.
Efficiently manage staffing, create and post bi-weekly schedules to cover scheduled and unscheduled absences, and ensure staff maintain high standards of professionalism and safety compliance.
Conduct performance reviews and handle disciplinary actions as needed.
Audit all revenue documents, compile daily revenue summaries for various locations, and submit reports to the San Francisco regional office.
Ensure revenue and access control equipment are properly maintained for optimal performance.
Assist in the company’s audit compliance activities like key card audits, periodic facility safety inspections, revenue and access control system checks, spot audits of sites including uniform compliance, etc.
Assist the Marketing and Business Development team with market surveys, local event coordination, and strategic projects