Manager Trainee - Premium Customers

Avis Budget Group • Houston, TX

6d • Onsite

About The Position

This role is for a Manager Trainee focused on premium customers, offering a dynamic learning journey through a structured, hands-on program. The trainee will immerse themselves in operations, mastering skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading teams. Upon completion of an 8-week training program, the trainee will transition into a supervisory role, managing the customer experience for VIP customers from check-out to check-in, ensuring high satisfaction, efficiency, and profitability.

Requirements

• Recent graduate with a bachelor's or associate degree.
• Ability to demonstrate strong leadership capabilities.
• Ability to work well in a team environment with a positive attitude.
• Ability to make independent decisions.
• Strong written and oral communication skills.
• Ability to demonstrate analytical, creative problem solving and organizational skills, with strong attention to detail.
• Valid driver’s license.
• Legally authorized to work in the United States.
• Flexibility to work days, evenings, weekends and holidays.
• Willingness to work outdoors in weather conditions with moderate noise level.
• Regular, on-site presence required.
• Ability to lift up to 50 pounds.
• Ability to continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions.

Nice To Haves

• Two years' supervisory experience preferred.
• Bilingual a plus.
• One year experience providing high quality customer service in rental car or hospitality.

Responsibilities

• Managing the customer experience for VIP customers, from check-out to check-in.
• Ensuring the highest level of customer satisfaction.
• Maximizing efficiency and profitability.
• Leading teams.

Benefits

• Competitive compensation plus annual bonus eligibility
• Company vehicle provided with gas, insurance, and maintenance
• Paid time off
• 401K retirement plan with company-matched contributions
• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
• Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
• Employee discounts, including discounted prices on purchase of Avis / Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree