Manager Total Rewards

Norman Regional Health SystemNorman, OK

About The Position

The Total Rewards Manager is responsible for the strategic design, implementation, and administration of compensation and benefits programs within a healthcare environment. This role ensures programs are competitive, compliant, and aligned with the organization’s mission to attract, retain, and engage clinical and non-clinical talent while supporting high-quality patient care. The position requires deep knowledge of healthcare workforce dynamics, including compensation structures, shift-based pay practices, and regulatory considerations unique to healthcare organizations.

Requirements

  • Bachelor’s degree in Human Resources, Healthcare Administration, Business, Finance, or related field required
  • 6+ years of progressive experience in compensation and benefits, preferably within a healthcare system, hospital, or physician group
  • Experience in compensation and rewards management, preferably within the healthcare industry
  • Strong knowledge of compensation and benefit principles, market trends, regulatory requirements, and best practices
  • Proven experience designing and implementing comprehensive compensation and rewards programs, including salary structures, incentive plans, and long-term incentives
  • Excellent analytical skills with the ability to interpret complex data, conduct market research, and provide data-driven recommendations
  • Proficiency in compensation analysis and benchmarking tools, HR information systems (HRIS/Workday), and advanced MS Excel skills
  • Strong project management and organizational skills with the ability to manage multiple priorities and deliver high-quality results within tight deadlines
  • Proactive mindset with a continuous improvement orientation, constantly seeking opportunities to enhance compensation and rewards programs
  • High level of integrity and discretion when handling sensitive and confidential information

Nice To Haves

  • Certified Compensation Professional (CCP)
  • Certified Benefits Professional (CBP)
  • SHRM-CP / SHRM-SCP or PHR / SPHR

Responsibilities

  • Design and manage compensation programs for a diverse workforce, including both clinical and non-clinical staff
  • Oversee shift differentials, on-call pay, weekend premiums, and other healthcare-specific pay practices
  • Lead annual compensation review cycles, including merit, market, and equity adjustments
  • Conduct market benchmarking using healthcare-specific survey data (e.g, SullivanCotter, Mercer)
  • Ensure internal equity and alignment with organizational compensation philosophy
  • Analyze compensation data specific to healthcare trends (e.g., turnover, retention, allowances and overtime)
  • Lead and develop total rewards staff
  • Provide guidance to leaders on compensation decisions, job evaluations, and pay practices
  • Oversee comprehensive benefits programs tailored to healthcare employees, including medical, dental, vision, retirement, disability, wellness, and leave programs
  • Administration of governmental 457b, 401a, and supplemental retirement plans
  • Evaluate and recommend benefit plan enhancements to support employee well-being, burnout reduction, and retention in a high-demand clinical environment
  • Manage vendor relationships including brokers, carriers, and third-party administrators (TPAs)
  • Maintain and update benefit data and systems through Workday
  • Lead annual open enrollment with a focus on clear, accessible communication for a 24/7 workforce
  • Ensure compliance with all applicable laws and regulations, including: ERISA, ACA, COBRA, HIPAA, FLSA and wage/hour regulations
  • Maintain and update plan documents, Summary Plan Descriptions (SPDs)
  • Partner with legal and compliance teams on audits and regulatory reviews
  • Educate employees on total rewards offerings, including complex compensation structures
  • Partner with HR Business Partners, Finance, and Executive Leadership on workforce planning and labor cost management

Benefits

  • medical
  • dental
  • vision
  • short-term disability
  • long-term disability
  • life insurance
  • paid time off (PTO)
  • paid holidays
  • tuition reimbursement
  • scholarship opportunities
  • retirement plans
  • free parking
  • opportunities for advancement
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