Manager, Total Rewards

ExtraHop
$135,000 - $149,000Hybrid

About The Position

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running. Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you. The Manager, Total Rewards is a senior leader responsible for the strategy, design, and execution of the company's non-sales compensation and rewards infrastructure — spanning payroll operations, benefits administration, compensation programs, and equity management. This role ensures that employees are paid accurately, competitively compensated, and clearly informed about the full value of their total rewards package. This is a highly cross-functional role that partners closely with Finance, Legal, HR Business Partners, and Executive Leadership. They will lead a team of payroll professionals and are accountable for both operational excellence and long-term program strategy. The ideal candidate brings deep expertise across all four disciplines and the leadership presence to build high-performing teams, scale processes, and influence at the executive level.

Requirements

  • Bachelor's degree in Finance, Accounting, Human Resources, Business Administration, or a related field.
  • 10+ years of progressive experience in total rewards, with demonstrated expertise across payroll, compensation, benefits, and equity.
  • At least 3 years of direct equity program management experience.
  • Proven experience leading and developing a team.
  • Hands-on experience with HRIS and payroll systems (UKG Workforce Management, preferred).
  • Experience administering equity programs through a platform such as Carta, Shareworks, or Certent.
  • Strong understanding of compensation design, market benchmarking methodologies, and job architecture.
  • Deep knowledge of payroll tax compliance, benefits regulations, and equity.
  • Mastery of payroll processing, tax compliance, and multi-jurisdiction operations.
  • Compensation program design: salary structures, job architecture, incentive plan mechanics, and benchmarking.
  • Benefits plan design and administration, including carrier management and regulatory compliance.
  • Equity plan mechanics: options, RSUs, ESPP, vesting, and cap table fluency.
  • Financial acumen and the ability to partner effectively with Finance and Legal.
  • Strong proficiency with HRIS, payroll, and equity management platforms.
  • Clear communicator who can translate complex compensation and rewards topics for employees at all levels.
  • High degree of discretion and integrity when handling sensitive and confidential information.
  • Detail-oriented with an unwavering commitment to accuracy.
  • Proven ability to manage competing priorities and lead through ambiguity.
  • Collaborative partner who builds strong cross-functional relationships.
  • Strategic thinker who also rolls up their sleeves to get things done.

Nice To Haves

  • CPP (Certified Payroll Professional), CCP (Certified Compensation Professional), or CBP (Certified Benefits Professional) designation.
  • Experience in a high-growth technology or pre-IPO company environment.
  • Familiarity with equity administration in the context of fundraising rounds or M&A activity.
  • Experience managing programs across multiple states or internationally.
  • Advanced proficiency in Excel.

Responsibilities

  • Lead and manage a team of payroll professionals responsible for end-to-end payroll processing across all employee populations and jurisdictions — ensuring every payroll run is accurate, compliant, and on time.
  • Oversee multi-state payroll tax compliance, including all filings and year-end reporting (W-2s, 1099s, etc.).
  • Partner with Finance to align payroll data with general ledger entries and support monthly, quarterly, and annual close processes.
  • Manage payroll systems and vendor relationships, driving system optimization and issue resolution.
  • Establish and maintain payroll controls, audit processes, and documentation standards.
  • Design and administer competitive base pay and incentive compensation programs aligned with the company's compensation philosophy and market positioning.
  • Lead annual compensation review cycles, including merit, bonus, and promotion processes, in partnership with HR Business Partners and Finance.
  • Conduct regular market benchmarking and job evaluation to ensure compensation structures remain competitive and internally equitable.
  • Develop and maintain job architecture, salary bands, and grade structures that scale with company growth.
  • Advise People Business Partners and hiring Managers on offer construction, internal equity, and compensation decisions.
  • Communicate compensation philosophy and program details clearly to Managers and employees.
  • Lead the design, administration, and communication of the company's benefits programs, including medical, dental, vision, life insurance, disability, FSA/HSA, and 401(k).
  • Own the annual open enrollment process from planning through execution, including employee communications, vendor coordination, and system updates.
  • Continuously evaluate benefits programs against market benchmarks and utilization data, recommending enhancements to leadership.
  • Ensure compliance with ACA, ERISA, COBRA, FMLA, and other applicable regulations.
  • Serve as the escalation point for complex benefits inquiries and issue resolution.
  • Oversee the administration of the company's equity programs, including stock options, in partnership with Legal and Finance.
  • Manage equity plan data, participant records, and vesting schedules within the equity management platform (Shareworks).
  • Coordinate with Legal on grant approvals, board resolutions, and Section 409A compliance.
  • Partner with Finance on equity accounting and share pool management.
  • Serve as the internal expert for employees on equity-related questions, including tax implications, exercise mechanics, and vesting timelines.
  • Support equity refresh cycles, new hire grants, and any equity activity tied to M&A or fundraising events.
  • Lead, develop, and grow a team spanning payroll, compensation, benefits, and equity — setting clear expectations, building capability, and fostering a culture of accuracy, service, and continuous improvement.
  • Build scalable processes, controls, and documentation as the company grows.
  • Establish a reporting cadence with Finance and leadership that provides visibility into payroll costs, benefits utilization, compensation spend, and equity pool health.
  • Serve as a strategic thought partner to the VP, People, and Director, Compensation on total rewards strategy, workforce planning, and organizational design.

Benefits

  • Health, Dental, and Vision Benefits
  • Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
  • Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
  • FSA and Dependent Care Accounts + EAP, where applicable
  • Educational Reimbursement
  • 401k with Employer Match or Pension where applicable
  • Pet Insurance (US Only)
  • Parental Leave (US Only)
  • Hybrid and Remote Work Model
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