Manager, Ticket Sales

OEG Inc.•Edmonton, AB

1d•Onsite

About The Position

The Manager, Consumer (B2C) Ticket Sales is responsible for leading and developing a high-performing sales team focused on driving revenue through individual ticket products, including Season Seats and Partial Plans for the Edmonton Oilers and Edmonton Oil Kings. This role is accountable for executing high-volume sales strategies, optimizing inbound and outbound sales channels, and building a structured, performance-driven environment that maximizes activity, conversion and overall revenue.

Requirements

Minimum 3+ years of sales experience
Minimum 2+ years in a sales leadership role
Strong leadership presence and ability to motivate high-activity sales teams
Comfortable managing high volumes of leads and fast sales cycles
Strong analytical and problem-solving skills
High level of accountability and ownership
You understand that the professional sports & entertainment industry often results in non-traditional working hours (evenings, weekends, holidays)

Nice To Haves

Post-Secondary Degree or Diploma is an asset
Experience in sports, entertainment, or hospitality sales is an asset

Responsibilities

Lead, coach, and develop two teams of Consumer Ticket Sales Account Executives (Oilers and Oil Kings)
Drive team performance against revenue targets, conversion rates, and activity KPIs
Oversee inbound and outbound sales efforts across Season Seats and Partial Plans
Establish and reinforce a structured sales process focused on efficiency and conversion
Conduct regular 1:1 coaching sessions, call reviews and performance evaluations
Monitor sales funnels, lead flow and conversion metrics to identify optimization opportunities
Partner with Marketing to align campaigns and lead generation strategies
Ensure strong utilization and accuracy within CRM systems
Identify opportunities to improve sales scripts, training programs and customer experience
Foster a high-energy, competitive and team-oriented sales culture
Attend Oilers and Oil Kings games to assist with in-game activations, customer visits and manager-on-duty responsibilities

Benefits

100% Employer Paid Benefits
RSP Matching Program
Oilers, Oil Kings, and Live Entertainment Ticket Options
Healthcare and Lifestyle Spending Account Options
On-Site Parking and Transit Allowance
On-Site Gym
Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!
Social Work Culture + Employee Events

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume