Ticket Sales Intern (56412)

DIAMOND BASEBALL HOLDINGS LLCScranton, PA
Onsite

About The Position

The Scranton/Wilkes-Barre RailRiders are seeking motivated and enthusiastic individuals to join our team as Ticket Sales Interns for the upcoming season. This paid, part-time internship provides valuable hands-on experience in professional sports sales while working within a fast-paced Minor League Baseball environment. Ticket Sales Interns will assist the RailRiders’ ticketing department with day-to-day sales operations while gaining exposure to group sales, fan engagement, and revenue-generating initiatives. This role is ideal for college students interested in pursuing a career in sports sales, business development, or sports management.

Requirements

  • Current college student pursuing a degree in sports management, business, marketing, or a related field preferred
  • Strong communication and interpersonal skills
  • Interest in sales, customer service, and the sports industry
  • Strong organizational skills and attention to detail
  • Basic computer proficiency and willingness to learn ticketing and CRM systems
  • Ability to work effectively in a fast-paced environment
  • Availability to work game days, evenings, weekends, and occasional weekdays

Nice To Haves

  • Previous sales experience is not required. Training will be provided.
  • We are looking for motivated individuals who are eager to learn, communicate with fans, and gain hands-on experience in sports ticket sales.

Responsibilities

  • Assist the ticketing department with ticket sales initiatives and outreach efforts
  • Support the sales team with group ticket sales and promotional packages
  • Make outbound calls and emails to potential customers and community groups
  • Assist with lead generation and sales tracking
  • Help manage incoming ticket inquiries and customer questions
  • Provide excellent customer service to fans and clients
  • Assist with game day ticket sales and fan engagement activities
  • Support ticket sales staff with administrative and operational tasks
  • Maintain accurate records within ticketing and CRM systems

Benefits

  • Paid
  • Seasonal internship
  • Training will be provided
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