Manager Therapy Services - West Penn Hospital

Highmark Health • Pittsburgh, PA

2d

About The Position

Manage the clinical, operational, and human resource components of the Therapy Services department to maintain the established standard of patient care. The role plans, directs, and evaluates patient care and department functions; promotes quality, performance improvement, and patient satisfaction; supervises staff; ensures regulatory compliance; monitors department performance and goals; resolves issues affecting care delivery; and participates in direct patient care as needed.

The position requires a bachelor's degree in Physical Therapy, Occupational Therapy, or Speech-Language Pathology, 5–7 years of clinical experience with progressive responsibilities, and 2 years of supervisory experience. Current state licensure appropriate to the profession, American Heart Association CPR, and the listed Pennsylvania background clearances are also required. A master's degree is preferred.

Requirements

• Bachelor's degree in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
• 5–7 years of clinical experience with progressive responsibilities.
• 2 years of supervisory experience.
• Current state licensure according to the requirements of the profession; licensure as a PT, OT, or SLP is required.
• CPR certification from the American Heart Association.
• Act 34 Criminal Background Clearance Certificate.
• Act 33 Child Abuse Clearance Certificate.
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
• Comply with the company Code of Business Conduct, applicable laws and regulations, company policies, and training requirements.
• Protect confidential information and comply with HIPAA and company privacy and information security policies.

Nice To Haves

• Master's degree.

Responsibilities

• Plan, direct, and evaluate overall patient care and functions for Therapy Services.
• Promote quality, performance improvement, and patient satisfaction initiatives.
• Supervise staff, evaluate their work, and recommend and implement approved disciplinary action.
• Ensure the department complies with regulatory agency standards.
• Review department performance; establish and monitor goals, objectives, and performance standards; recommend and implement corrective action; and provide staff supervision and guidance.
• Identify and resolve issues affecting the delivery of patient care.
• Participate in direct patient care as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager