Manager Teen Experience

Boys & Girls Clubs of America•Atlanta, GA

10d•Hybrid

About The Position

Under the supervision of the Director, Teen Experiences & Strategy, the Manager, Teen Experiences is responsible for executing and operationalizing teen engagement experiences across Boys & Girls Clubs of America, with a strong focus on building field capability and supporting high-quality implementation. This role translates strategy into practice by leading execution of national teen experiences including the National Keystone Conference, the Summit for America’s Youth, the National Youth Advisory Council (NYAC), and providing direct coaching, consultation, and technical assistance to Clubs, states, and regions. The Manager also develops and facilitates capability-building supports, including peer cohorts, coaching, technical assistance, and the development and adoption of practical tools that enable Clubs to implement teen programming, signature experiences, and culminating events with quality and consistency. This role requires a strong executor and coach who can work directly with the field, translate strategy into actionable supports, and continuously improve experiences based on feedback and data.

Requirements

Bachelor’s degree required
7+ years of experience in youth development, program implementation, coaching, or related fields
Experience providing coaching, training, or technical assistance in individual and group settings
Experience executing programs or events from planning through delivery
Experience working across multiple stakeholders in a networked or multi-site environment
Ability to translate strategy into practical tools, coaching, and implementation supports
Ability to facilitate learning experiences and engage diverse audiences
Ability to manage logistics and coordination across complex projects
Ability to communicate effectively with internal teams and field stakeholders
Ability to work independently and collaboratively
Coaching & Capacity Building: Demonstrated ability to coach, facilitate, and build the capacity of staff to improve practice and deliver high-quality experiences
Execution & Project Management: Strong ability to manage multiple priorities and deliver high-quality work on time
Youth Development Expertise: Understanding of teen engagement, youth voice, and leadership development principles
Collaboration & Partnership: Works effectively across teams and builds strong relationships with internal partners and field staff
Adaptability & Problem Solving: Comfortable working in fast-paced environments and adjusting in real time
Continuous Improvement Mindset: Uses feedback, coaching insights, and data to refine approaches and improve outcomes

Nice To Haves

Masters degree preferred

Responsibilities

Leads planning and execution of national teen events, including: National Keystone Conference, Partnership in design and execution of the Summit for America’s Youth, Annual Signature Experiences
Manages logistics, timelines, vendors, and cross-functional coordination for national teen events
Supports integration of youth voice into experience planning and execution
Supports execution and coordination of NYAC, including: Recruitment and application processes, Coordination of in-person kickoff experience, Planning and facilitation support for monthly virtual meetings, Coordination with advisors and participants
Supports engagement of NYAC members in contributing to program design and organizational initiatives
Ensures a high-quality, developmentally meaningful experience for youth participants and advisors
Provides direct coaching and consultation to Clubs, states, and regions to strengthen teen experiences and programming in line with our Club Readiness Framework
Partners closely with the Quality Improvement and Youth Impact team to align coaching efforts with quality standards and impact priorities
Supports Clubs in implementing teen programming, leadership pathways, and culminating experiences with quality and consistency
Designs and facilitates capability-building supports, including: Peer learning cohorts, Coaching engagements (individual and group), Targeted technical assistance sessions
Builds staff capacity to deliver high-quality, youth-centered experiences that drive engagement, belonging, and leadership development
Develops playbooks, templates, and tools to support Clubs in designing and delivering teen experiences
Creates sample agendas, formats, and implementation resources for signature and culminating experiences
Ensures materials are practical, actionable, and aligned to strategy and quality standards
Supports development and rollout of signature and “just-in-time” teen experiences
Assists in identifying trends, youth interests, and emerging needs to inform programming
Supports pilot implementation and refinement of new program models
Manages multiple projects and timelines simultaneously
Coordinates across internal teams, including Program Activations, Quality Improvement, and Youth Impact
Tracks deliverables and ensures timely and high-quality execution
Collects and analyzes participation data, coaching insights, and field feedback
Identifies trends and opportunities to strengthen teen experience quality and implementation
Supports continuous improvement of tools, resources, and coaching approaches
Contributes to reporting on engagement, quality, and outcomes