Manager, Technology - Craft

Western Governors University•Nashville, TN

5d•Remote

About The Position

Leads engineers on product development and integration teams. Provides vision, training, technical standards, and direction to engineers who are required to know multiple languages for front-end, back-end, qa and cloud engineering responsibilities. Works closely with leadership to strengthen a culture of collaboration and innovation within highly effective teams. Contributes to cross-functional teams as a lead engineer mentoring or pairing with team members in technical and development tasks. Manages technology team members, providing training, technical standards, and direction. Collaborates with leadership, designers, developers, and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs, determining platforms, components, software applications, technologies, and security measures. Interfaces with product, project, and external teams in the definition and execution of development projects; maintains collaborative relationships with all appropriate stakeholders. Works with internal and external customers to elicit technical requirements. Negotiates dependencies and maintains productive working relationships. Ensures optimized performance for high utilization, 24x7 access, accessibility (ADA), responsiveness, and scalability. Ensures data is always handled securely and in compliance with applicable laws. Develops and directs software system testing procedures, programming, and documentation. Continuously improves team’s development approach, maximizing team’s ability to balance quick execution with security and stability. Clearly communicates constraints, conflicts, requirements, compatibility issues, and items which could affect project outcome, final performance level, or product efficacy. Offers appropriate alternatives and contingency plans. Responsible for both software and data engineering individuals. Works in a fast-paced environment and organizes work efforts and individual efficiency of engineers. Recruits and hire individuals as needed Leans into AI code development practices and ensures currency with evolving technical landscape. Performs other related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Requirements

Ability to provide technical and architectural leadership and successfully coach an engineering team.
Ability to develop and direct software system testing procedures, programming, and documentation; demonstrated commitment to efficient, secure, scalable, and maintainable code and engineering practices.
Demonstrated ability to understand business needs and execute on a business strategy.
Ability to research, design, and develop computer software systems, applying principles and techniques of computer science, engineering, and mathematical analysis.
Ability to manage multiple tasks and responsibilities in rapid, deadline-driven environments; excelling at pinpointing and resolving problems in early project stages to avoid cost/time expenses.
Excellent verbal and written communication skills; able to communicate effectively with technical and non-technical team members, external stakeholders, and management.
Ability to maintain effective working relationships with team members and stakeholders.
Is a self-starter with bias for action while maintaining stable, secure user experiences.
Ability to ramp up quickly on new technologies.
Exhibit strong attention to detail.
Exhibit excellent judgment.
Ability to provide team members with measurable goals and performance standards to track efficiency and performance against goals.
Skilled in developing plan to accomplish division or job area responsibilities that align with department and provides individual team members performance goals and targets.
Skilled in compiling data to prepare budgets.
Skills in making improvements of processes or systems to enhance performance of the job area.
Critical thinking skills and ability to prioritize competing priorities and communicate why and reasoning for decision.
Skills in communication with senior leaders in a concise and relevant manner and based on problems to solve.
Ability to manage the work of assigned employees and/or supervisors who generally exercise some latitude and independence in their assignments.
Knowledgeable to ensure proper training of team members, and actively participates in hiring, firing, and promotion decisions.
Conducts performance reviews and recommends salary reviews.
Bachelor’s degree in computer sciences, information technology, or related field OR equivalent and relevant work experience.
6 years of experience and a proven track record in developing web-based applications and web services including experience interfacing with databases and integrating third party products with existing infrastructure.
2 years of experience leading teams of software engineering professionals or related leadership experience.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Nice To Haves

5 years of experience leading teams of software engineering professionals or related leadership experience.
Master’s degree in computer science, information technology, or related field.
Start up or early-stage company experience growing to scale.

Responsibilities

Leads engineers on product development and integration teams.
Provides vision, training, technical standards, and direction to engineers who are required to know multiple languages for front-end, back-end, qa and cloud engineering responsibilities.
Works closely with leadership to strengthen a culture of collaboration and innovation within highly effective teams.
Contributes to cross-functional teams as a lead engineer mentoring or pairing with team members in technical and development tasks.
Manages technology team members, providing training, technical standards, and direction.
Collaborates with leadership, designers, developers, and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs, determining platforms, components, software applications, technologies, and security measures.
Interfaces with product, project, and external teams in the definition and execution of development projects; maintains collaborative relationships with all appropriate stakeholders.
Works with internal and external customers to elicit technical requirements.
Negotiates dependencies and maintains productive working relationships.
Ensures optimized performance for high utilization, 24x7 access, accessibility (ADA), responsiveness, and scalability.
Ensures data is always handled securely and in compliance with applicable laws.
Develops and directs software system testing procedures, programming, and documentation.
Continuously improves team’s development approach, maximizing team’s ability to balance quick execution with security and stability.
Clearly communicates constraints, conflicts, requirements, compatibility issues, and items which could affect project outcome, final performance level, or product efficacy.
Offers appropriate alternatives and contingency plans.
Responsible for both software and data engineering individuals.
Works in a fast-paced environment and organizes work efforts and individual efficiency of engineers.
Recruits and hire individuals as needed.
Leans into AI code development practices and ensures currency with evolving technical landscape.
Performs other related duties as assigned.