Manager, Technical Training

Saab • East Syracuse, NY

6d

About The Position

Saab, Inc. is seeking a Manager, Technical Training to lead a team of technical training professionals in designing, developing, delivering, and continuously improving training programs for customers and employees. The position provides strategic and operational leadership for curriculum development, instructor performance, learning technologies, resource planning, and customer engagement. The Manager works with Engineering, Program Management, Technical Support, Manufacturing, and customers to align training solutions with product capabilities and business objectives.

The role includes managing staff and departmental operations, overseeing a range of training formats, ensuring content reflects engineering and product updates, and applying adult learning principles, Instructional Systems Design (ISD), and learning technologies. The Manager also oversees multiple projects, supports proposals and new business pursuits, maintains processes and quality metrics, builds customer and stakeholder relationships, and presents results and recommendations to senior leadership. Travel of up to 20% domestically and internationally is required for customer training, program reviews, business development, and internal meetings.

The stated compensation range is $115,700–$150,500. Saab considers factors including responsibilities, location, market and business considerations, experience, skills, and education or training when making an offer. Applicants must be U.S. citizens and must currently hold or be able to obtain a U.S. Government Secret security clearance. Candidates must also pass a pre-employment drug screen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Requirements

• Bachelor's degree in Engineering, Technical Education, Instructional Design, Training, or a related technical field with 12 or more years of experience in engineering, military, aerospace, or technical training; or a master's degree with 10 or more years of experience; or an equivalent combination of education and experience.
• Previous experience managing technical professionals or training organizations.
• Expert knowledge of Instructional Systems Design (ISD).
• Experience with Learning Management Systems (LMS), eLearning development, and digital learning technologies.
• Excellent written, verbal, presentation, and executive communication skills.
• Ability to influence cross-functional teams and lead organizational change.
• Must currently hold or have the ability to obtain a U.S. Government Secret security clearance.
• Must be a U.S. citizen.
• Must pass a pre-employment drug screen.

Nice To Haves

• Experience supporting defense, aerospace, radar, command and control, or military systems.
• Project Management Professional (PMP), Certified Professional in Talent Development (CPTD), Association for Talent Development (ATD), or similar certification.
• Experience with Lean Six Sigma or continuous improvement initiatives.
• Experience supporting domestic and international customer training programs.
• Strong project management, resource planning, and budgeting experience.
• Experience managing proposal efforts and customer demonstrations.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook, and Copilot), MadCap Flare, MadCap Central, TortoiseSVN, Adobe Acrobat Pro, Adobe Distiller, PDF-XChange, Snagit, GIMP, Adobe Photoshop, Jira, Confluence, SharePoint, PuTTY, TigerVNC, Adobe Captivate, and Articulate 360.

Responsibilities

• Lead, mentor, coach, and develop a team of training developers and instructors.
• Recruit, hire, onboard, evaluate, and retain high-performing employees.
• Develop departmental goals, performance metrics, budgets, staffing plans, and succession plans.
• Oversee the design, development, validation, and delivery of instructor-led, hands-on, virtual, and eLearning training programs.
• Ensure training materials accurately reflect engineering changes and product updates.
• Champion adult learning principles, Instructional Systems Design (ISD) methodologies, and innovative learning technologies.
• Manage multiple concurrent projects while balancing cost, quality, schedule, and customer commitments.
• Support proposal development, Basis of Estimate (BOE) activities, and new business pursuits.
• Develop and maintain departmental processes, standards, and quality metrics.
• Build collaborative relationships with customers and internal stakeholders.
• Drive continuous improvement initiatives using performance metrics and customer feedback.
• Present departmental performance results and strategic recommendations to senior leadership.
• Travel up to 20% domestically and internationally to support customer training, program reviews, business development activities, and internal meetings.

Benefits

• Medical, vision, and dental insurance for employees and dependents.
• Generous paid time off, including 8 designated holidays.
• 401(k) with employer contributions.
• Tuition assistance and student loan assistance.
• Wellness and employee assistance resources.
• Employee stock purchase opportunities.
• Short-term and long-term disability coverage.
• Professional growth opportunities.
• Competitive wages.
• Work-life balance.
• Business casual atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager