Manager, Technical Services

Arcwood Environmental, LLC • Abingdon, VA

4d

About The Position

The Manager, Technical Services manages a location or customer onsite for the collection, storage, transportation, and disposal of hazardous and non-hazardous waste materials. The role supervises and trains Technical Services employees to ensure scheduled jobs are completed while maintaining established safety and environmental standards.

The manager oversees field projects, provides regulatory and technical information to customers and project managers, responds to customer inquiries, supports Sales, and prepares project proposals and reports. The role also manages billing and cost tracking and participates in employee hiring, performance evaluations, training, and disciplinary actions.

Requirements

• Bachelor’s degree.
• At least 3 years of experience in hazardous waste management or environmental services.

Nice To Haves

• A degree in chemistry, engineering, environmental science, or another technical field.

Responsibilities

• Prioritize health and safety by adhering to policies, processes, and safe practices.
• Ensure compliance with divisional, Federal, and Corporate safety policies; conduct regular safety meetings; and provide health and safety plans for job sites, including personal protective equipment specifications for each job.
• Manage field projects, keep customers informed of progress, and address technical questions.
• Provide regulatory information to customers and project managers, maintain records required by regulatory agencies, and keep customers informed of pertinent regulations.
• Compile relevant technical aspects of projects into reports and use technical knowledge to create proposals.
• Respond by phone or in writing to customer inquiries regarding waste approval, disposal, and pricing, and to new customer inquiries about the Company and Technical Services.
• Provide technical assistance to Sales and attend sales calls as necessary.
• Prepare and approve billing and track internal and external costs.
• Supervise Technical Services employees and participate in hiring, performance evaluations, training, and disciplinary actions.
• Take on additional duties as assigned to support the team and organization.

Benefits

• Competitive pay.
• Above-market benefits.
• Opportunities to grow and build skills and a career.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager