Manager - Technical Risk Services, Commercial Auto

CAA Club Group • Markham, ON

1d • Hybrid

About The Position

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Requirements

• At least 8 years experience in commercial auto and trucking risk prevention
• Minimum of 3 years supervising field consultants, assigning inspections, reviewing performance, and conducting coaching or developmental feedback.
• The position requires travel for work purposes 50% of the time
• Excellent knowledge of PEVL, CVOR and SMS reports.
• Good understanding of hazardous materials industries.
• In-depth knowledge of various loss prevention courses, including defensive driving.
• At least 5 years' relevant experience, ideally in safety and compliance in the road transport sector.

Responsibilities

• Oversee the Commercial Auto TRS team, ensuring inspection targets are met on a monthly and annual basis
• Conducts quality assurance audits on TRS field staff at regular intervals – including field performance reviews and report reviews – to ensure that internal standards are being met consistently across team.
• Conducts field surveys to assist underwriting in new business acquisition and retention, where complexity or other considerations require input at a senior level.
• Provide direction and guidance and technical expertise to the team on complex files
• Organize and execute special projects - including overseeing and reviewing the development of whitepapers, technical guides, and presentations - taking into consideration Echelon’s risk appetite and target audiences.
• Collaborate with other leaders and departments – including claims, communications, business development, etc. – to identify needs and establish strategic priorities of the business.
• Leads, directs and has full accountability for TRS staff with an emphasis on talent management, performance management and succession planning in accordance with corporate strategic direction.
• Assigns and monitors work assignments of TRS field staff, ensuring assignments are suited for their technical skillset and experience.

Benefits

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs
• Competitive benefits that include a defined contribution plan, personal spending account

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed