Manager, Technical Product Owner

Cass Information Systems•Saint Louis, MO

21h

About The Position

The Manager, Technical Product Owner (TPO) leads IT development teams, providing technology vision, systems development oversight, and day-to-day operational management for technology within their area of responsibility. The role provides technical leadership and direction to business and IT product teams, supports continuous product innovation and improvement, and ensures initiatives are completed on schedule and in alignment with product roadmaps and business objectives. The TPO works closely with the Business Product Owner to manage product backlogs and release plans, applies Agile practices, oversees service-level commitments and programming standards, and serves as a liaison across the company and IT. The manager directs and supports product staff and is responsible for effective team operations. This includes reviewing and implementing operating policies and procedures, as well as making personnel decisions involving employment, development, performance ratings, salary changes, promotions, transfers, and terminations. Other duties may be assigned by management.

Requirements

Bachelor’s degree in computer science, information systems, or computer engineering, or equivalent work experience.
At least 5 years of previous industry experience.
1–3 years of experience as a Product Manager/Lead or IT Manager.
Proven ability to lead critical business systems or applications.
Experience developing business applications using waterfall or Agile methods.
Experience managing all aspects of the software application development lifecycle (SDLC).
Willingness to apply Agile processes and principles.
Outstanding communication, presentation, and leadership skills.
Experience mentoring, coaching, and training less experienced staff.
Excellent organizational and time-management skills.
Strong analytical and problem-solving skills.
Creative thinking and vision.
Strong attention to detail.

Nice To Haves

Industry experience in a business services organization with characteristics similar to Cass.

Responsibilities

Provide technical leadership to business and IT product team members to drive continual product innovation.
Provide vision and direction to IT development teams and stakeholders within and outside the organization.
Ensure timely completion of technology initiatives and contribute to continuous product improvement.
Identify and remove impediments to delivery based on product roadmaps and established timetables.
Partner with business leadership to align product development with product vision, roadmaps, and business expansion and growth opportunities.
Develop technology roadmaps for managed products in support of the overall product roadmap.
Manage backlogs, plan iterations, and elaborate user stories.
Work with the Business Product Owner to create and maintain a product backlog based on business value or ROI.
Lead product release planning and set expectations for delivery of new functionality.
Provide monthly project status reports covering schedules, scope, and estimated costs, including hours and other expenses.
Use Agile practices to oversee products and support effective and efficient ongoing development and improvement.
Ensure adherence to Service Level Agreements for customer-facing and critical internal systems.
Ensure teams follow company programming standards and controls.
Stay current on technology developments that could affect or improve managed products.
Act as a liaison for managed products with other company areas and within IT.
Direct, organize, supervise, and assist product staff.
Review and improve operating policies and procedures, ensure their implementation and maintenance, and implement new procedures as needed.
Make personnel decisions regarding employment, development, performance ratings, salary changes, promotions, transfers, and terminations.
Perform other duties as assigned by management.