Manager - Technical Operations Analysis

Frontier Careers•Denver, CO

About The Position

The Manager, Technical Operations Analysis is a strategic leader and subject matter expert responsible for operational analytics, inventory governance, process controls, and continuous improvement across Frontier Airlines’ Technical Operations organization. The role partners with leaders across Materials, Maintenance, Engineering, Supply Chain, Finance, Procurement, and Operational Analytics to develop data-driven solutions that improve performance, reduce costs, strengthen compliance, and support operational reliability. Responsibilities include enterprise inventory analysis; KPI development and reporting; supply-chain performance monitoring; logistics analytics; internal-control compliance; and process optimization. The position translates operational data into actionable business insights, supports executive decision-making, and helps ensure effective governance and operational efficiency. The role supervises Inventory Analyst(s) and Operations Analyst(s), receives general direction, and normally receives little instruction on day-to-day work. The work is performed in a typical office environment that is adequately heated and cooled. Light physical effort is required, including handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently. Standard office equipment used includes a PC, laptop, and printer.

Requirements

  • Bachelor’s degree in Business Administration, Supply Chain Management, Finance, Engineering, Aviation Management, Data Analytics, or a related field.
  • 5–7 years of experience in aviation, supply chain, inventory management, operations analysis, finance, technical operations, or related analytical disciplines.
  • 2–5 years of leadership, project management, or supervisory experience.
  • Experience leading cross-functional improvement initiatives and process-optimization efforts.
  • Experience with inventory control programs, cycle-count governance, inventory reconciliation, material-demand analysis, operational reporting, and corrective-action management.
  • Strong understanding of inventory control, material planning, aircraft-parts traceability, transaction discipline, cycle counts, reconciliation, adjustment review, and corrective-action processes.
  • Ability to establish standards, monitor compliance, and influence consistent execution across multiple locations without relying on direct site-level operational control.
  • Strong analytical skills and the ability to interpret inventory, demand, shortage, backorder, purchasing, repair, and operational data to identify trends, determine root causes, and recommend corrective actions.
  • Ability to build and maintain KPI reporting, management dashboards, audit summaries, and action plans to improve inventory accuracy, material availability, and enterprise visibility.
  • Ability to analyze shipping spend, freight trends, carrier performance, service-level usage, and expedited-shipment activity to identify cost-reduction opportunities and improve logistics visibility.
  • Ability to define shipping cost-reduction KPIs, set measurable targets, validate savings, communicate performance trends, and drive corrective actions when spending or activity exceeds expectations.
  • Excellent verbal and written communication skills and the ability to coordinate effectively with Maintenance, Engineering, Quality, Purchasing, Logistics, vendors, stations, Material Services leadership, and MRO providers.
  • Ability to read, interpret, and apply company manuals, technical documentation, vendor information, illustrated parts catalogs, engineering orders, and inventory-system data.
  • Ability to manage competing priorities, escalate operational risk, and drive closure on material-readiness and inventory-accuracy issues.
  • Working knowledge of Safety Management System responsibilities.
  • Ability to demonstrate company core values while communicating with personnel and acting on behalf of the company.

Nice To Haves

  • Master’s degree (MBA or similar).
  • Airline, MRO, logistics, supply-chain, or technical-operations experience.
  • Experience with logistics reporting, freight or shipping spend analysis, carrier-performance tracking, expedited-shipment review, and cost-reduction initiatives.
  • Experience working with purchasing, repair, warranty, logistics, maintenance planning, engineering, quality, station operations, or MRO providers.
  • Strong working knowledge of inventory systems, ERP/MRO systems, reporting tools, Microsoft Office, and data-driven performance management.

Responsibilities

  • Develop, maintain, and enhance Technical Operations performance metrics, dashboards, and reporting tools.
  • Establish and oversee KPIs measuring operational effectiveness, inventory performance, material availability, procurement efficiency, logistics performance, and financial outcomes.
  • Analyze operational and financial data to identify trends, risks, opportunities, and improvement initiatives.
  • Provide executive-level reporting and analytics to support strategic decision-making throughout Technical Operations.
  • Partner with Operational Analytics, Finance, and departmental leaders to ensure metric alignment and reporting consistency.
  • Lead enterprise inventory governance initiatives to optimize inventory investments while maintaining required service levels.
  • Analyze inventory performance, material consumption trends, stocking strategies, and forecasting models.
  • Monitor inventory accuracy, inventory health, excess and obsolete inventory, and inventory optimization opportunities.
  • Support material planning through demand forecasting, usage analysis, and inventory recommendations.
  • Improve inventory visibility, accountability, and asset utilization across the network.
  • Develop, document, implement, and maintain departmental policies, procedures, and process controls.
  • Drive continuous improvement focused on operational efficiency, cost reduction, and process standardization.
  • Ensure compliance with Sarbanes-Oxley (SOX) requirements and other applicable internal-control frameworks.
  • Conduct process reviews and compliance audits to identify gaps, risks, and improvement opportunities.
  • Partner with Technical Operations stakeholders to implement corrective actions and sustain process improvements.
  • Evaluate supply-chain performance and identify cost savings, cost avoidance, and productivity improvements.
  • Perform analytical reviews of purchasing, repair, warranty, logistics, and material-planning activities.
  • Lead cross-functional initiatives to improve supply-chain efficiency and operational performance.
  • Develop business cases and analytical models for strategic sourcing, inventory investments, and operational projects.
  • Monitor and report cost-reduction initiatives and savings realized through process improvements and strategic programs.
  • Collaborate with cross-functional leaders to support departmental objectives and enterprise initiatives.
  • Lead Technical Operations governance initiatives by establishing standardized business processes, measuring compliance, maintaining performance reporting, and driving accountability across supported departments.
  • Coach, train, prioritize, and hold assigned personnel and stakeholders accountable for inventory-control standards, planning processes, and reporting expectations.
  • Promote safety within inventory-control and material-planning activities and demonstrate the company’s stated core values.

Benefits

  • Medical coverage, subject to role and eligibility.
  • Dental coverage, subject to role and eligibility.
  • Vision coverage, subject to role and eligibility.
  • 401(k) retirement savings options.
  • Paid holidays, vacation time, and sick time.
  • Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability.
  • Buddy passes, based on eligibility and program rules.
  • Travel-related discounts and employee discounts on select products, services, and vendors.
  • Hybrid schedule for eligible headquarters roles based in Denver, Colorado.
  • Business casual dress options for eligible corporate and support roles.
  • Employee support programs and resources, including the HOPE League.
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