Manager, Technical Operation

Carnival CorporationMiami, FL
Hybrid

About The Position

The Technical Operations Manager (TOM) serves as the primary shoreside technical leader and single point of accountability for assigned vessels, ensuring safe, reliable, compliant, and cost-effective operations. The role oversees technical support, maintenance planning, budgeting, dry-dock execution, regulatory compliance, and the resolution of complex technical issues. As leader of the vessel support POD, the TOM provides functional direction to a multidisciplinary team, including technical and operational specialists, to ensure the effective execution of maintenance, repair, and operational priorities. Acting as the key liaison between shipboard and shoreside stakeholders, the TOM drives collaboration, resource alignment, and informed decision-making to maximize vessel performance and operational readiness.

Requirements

  • Bachelor's degree in Marine Engineering, Mechanical Engineering, Naval Architecture, Marine Transportation, or a related technical discipline.
  • Strong knowledge of marine engineering systems, vessel maintenance practices, and shipboard operations.
  • Thorough understanding of international maritime regulations and standards, including Flag State, Port State Control, Classification Society, SOLAS, MARPOL, ISM Code, and U.S. Coast Guard requirements.
  • Demonstrated experience in technical budgeting, cost control, and lifecycle asset management.
  • Strong project management skills with experience coordinating dry docks, major repairs, conversions, or capital projects.
  • Excellent leadership, communication, stakeholder management, and relationship-building skills.
  • Proficiency with computerized maintenance management systems (CMMS), preferred experience with Infoship or similar vessel maintenance platforms.
  • Ability to manage multiple priorities and make sound decisions in a fast-paced operational environment.
  • 7+ years of progressive experience in marine engineering, technical operations, vessel management, shipboard engineering, or a related maritime field.
  • Experience managing vessel maintenance programs, dry-dock planning and execution, repairs, and technical projects.
  • Experience developing and managing operational and capital budgets.
  • Experience working with maritime regulatory bodies, classification societies, flag administrations, and external service providers.
  • Demonstrated success leading cross-functional teams and influencing stakeholders across shipboard and shoreside organizations.
  • Experience evaluating technical risks, solving complex operational challenges, and driving operational improvements.

Nice To Haves

  • Prior shoreside technical management experience within the cruise, maritime, or shipping industry preferred.

Responsibilities

  • Serve as the designated technical operations leader and primary shore-side point of accountability for assigned vessels, directing the resolution of complex technical issues and coordinating cross-functional support from marine operations, asset management, shipboard leadership, and external service providers to maintain safe and reliable vessel operations.
  • Lead the development and execution of long-term technical operations strategies for assigned vessels, including annual operating and capital budget planning, lifecycle maintenance planning, dry dock scope development, and major repair initiatives, ensuring alignment with operational requirements and business objectives.
  • Serve as the single point of contact for all technical matters, ensuring the timely communication and implementation of technical updates, regulatory changes, operational priorities, and strategic initiatives.
  • Direct the planning, coordination, and execution of vessel maintenance, repairs, inspections, surveys, certifications, conversions, modifications, and dry dock activities, ensuring work is completed safely, efficiently, within budget, and in accordance with company and regulatory standards.
  • Manage technical operating and maintenance budgets for assigned vessels, including forecasting, expenditure control, and approval of requisitions for equipment, spare parts, materials, services, and consumables, ensuring effective stewardship of financial resources and achievement of cost objectives.
  • Ensure the effective implementation and continuous improvement of the Planned Maintenance System (PMS) through collaboration with shipboard and shore-side teams, driving maintenance compliance, asset reliability, and operational readiness across assigned vessels.
  • Maintain accountability for vessel compliance with all applicable Flag State, Port State, U.S. Coast Guard, Classification Society, USPH, and other regulatory requirements.
  • Monitor and drive the timely resolution of Conditions of Class (CoC), statutory deficiencies, audit findings, non-conformities, and corrective actions to ensure continuous compliance and minimize operational risk.

Benefits

  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Complementary stand-by cruises
  • Employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site Fitness center at our Miami campus
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