Operation Manager

GFL Environmental•Hope Mills, NC

16h•Hybrid

About The Position

As our Operations Manager, you are the captain of the ship for a branch generating over $30 million in revenue. You will lead, inspire, and train a dedicated team of drivers and frontline personnel to ensure our daily operations run like clockwork. This isn't a "sit behind a desk all day" job—it’s a dynamic role where your leadership directly impacts our safety, culture, and bottom line.

Requirements

2–3 years of experience in the waste industry is highly desired, paired with a BA/BS degree or equivalent hands-on leadership experience.
A Commercial Driver’s License (CDL) is a major plus (or the ability to obtain one), along with meeting all safety-sensitive function criteria.
Stellar communication skills and a proven track record of bringing out the best in large teams.
You are comfortable working in an office environment about 80% of the time, but you're always ready to step out into the field, audit routes, and tackle real-world traffic and field conditions when needed.
Valid work authorization in the country where the job is located is required.
Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

Nice To Haves

2–3 years of experience in the waste industry is highly desired

Responsibilities

Lead & Inspire: Recruit, train, and mentor an incredible team. You’ll champion an environment of fair treatment, high appearance standards, and progressive professional development.
Master the Grid: Establish daily priorities to crush our customer service commitments. You will direct collection and disposal services to make sure our fleet and personnel are utilized to their absolute peak potential.
Safety First, Always: Lead the charge on our safety programs. You’ll conduct engaging monthly safety meetings, routine route observations, and ensure our entire driving team is fully DOT-compliant.
Run the Business: Partner in developing and executing a winning operational profit plan. You’ll have your eyes on productivity standards, cost margins, and strategic growth.