Manager, Tech Deployment

McDonald's Corporation•Chicago, IL

About The Position

The Manager, Tech Deployment role within the IOM Technology Market Engagement team has a unique opportunity to play a critical role ensuring the successful delivery of our markets’ roadmap commitments. Using proven methodologies, this role is responsible for providing support in the coordination and delivery of projects and emerging priorities across IOM markets. Partnering with cross-functional teams to provide oversight while driving execution, minimizing risk and sharing timely / accurate reporting are key responsibilities within the position.

Requirements

Experience working in a complex global organisation across multiple business functions.
Experience with enterprise-wide digital and restaurant technologies.
Hands-on problem-solving skills with the ability to generate ideas and drive solutions.
Takes a proactive, solutions-oriented approach to staying ahead of project needs, risks and issue resolution.
3+ years of global project management experience or related field(s).
Strong analytical and organizational capabilities.
Excellent relationship-building, communication, and presentation skills.
Ability to balance empathy and accountability – able to understand diverse stakeholder needs while consistently driving progress and delivering measurable results.
Understanding of and experience with Agile and product centric ways of working.
Ability to work under pressure, meet deadlines, and manage multiple simultaneous projects / activities.
Skilled in data manipulation, analysis, and reporting.
High proficiency with PowerPoint, Excel and Microsoft Teams.

Responsibilities

Builds strong cross-functional relationships with IOM markets, Segment, Vendor and Global teams to support market technology commitments.
Identifies, documents and shares opportunities for process improvement.
Participates in cross-market knowledge sharing network driving collaboration in problem-solving and best in class practices.
Provides project and strategic support to IOM markets and cross-functional teams for prioritized technology objectives and steady-state activities.
Employs gold standard project management methods to create and maintain project timelines providing clear visibility to key milestones and stage gates.
Sets and maintains project governance by facilitating stage gate reviews and communicating outcomes.
Creates and executes necessary charters, templates, tools and associated artifacts that are best fit for purpose.
Provides clear and timely status updates for standing reporting cadences.
Aligns stakeholders and team members by creating transparent, open lines of communication and a common understanding of project expectations.
Proactively manages and drives open actions to timely completion.
Documents, communicates and mitigates high-level risks, assumptions, and constraints using historical data and expert judgment to understand project limitations. Escalates risks in a timely manner and proactively employs problem-solving strategies to mitigate project challenges.
Identifies, documents and shares opportunities for process improvement.