Manager, Talent Assessments

CarMax • Richmond, VA

5d • Hybrid

About The Position

The Manager, Talent Selection is an experienced individual contributor responsible for executing enterprise-wide selection strategies that enable CarMax to hire or promote high-performing talent at scale. Reporting to the Sr. Manager, this role translates strategy into actionable, high-quality selection solutions across the organization. This role partners closely with HR, Legal, Technology, internal business partners, and external vendors to design and implement assessment solutions. In addition to consulting on solution design, the Manager will own end-to-end execution of selection programs, including interview design, case study development, implementation of assessment tools, the use of AI, and continuous innovation of existing selection tools. As a trusted internal consultant, this individual will provide expert guidance on selection best practices, interpret aggregate assessment insights and trends, and ensure consistent, high-quality experiences across the enterprise.

At CarMax, we are the nation’s largest retailer of used cars, and we are still growing. We are redefining how people buy cars, and our associates are at the center of that transformation. We believe work should be meaningful and rewarding, providing opportunities to innovate, make an impact, and grow your career. Join us as we build the future of talent at CarMax.

Embedded within the Talent Management Team, the Talent Selection team is responsible for creating best-in-class selection processes that are fair, effective, and scalable. While organizationally part of Talent Management, the team supports enterprise-wide initiatives in Talent Acquisition and Talent Management. This role contributes to programs that impact approximately 28,000 associates, ensuring selection tools, assessments, interviews, and related strategies deliver exceptional business results. The Manager collaborates cross-functionally and partners with external experts to deliver innovative and compliant assessment solutions.

Requirements

• Master’s degree in Industrial and Organizational Psychology, Organizational Behavior, or related field OR 5 years of experience with psychometric assessments
• At least 4 years of experience in talent assessment, talent development, or talent management
• Strong internal consulting skills, with the ability to influence and guide stakeholders at multiple levels
• Demonstrated experience executing complex, enterprise-level projects with minimal oversight
• Strong project management and execution skills, with attention to detail and ability to manage multiple priorities
• Excellent written and verbal communication skills, including the ability to convey complex or technical concepts clearly

Nice To Haves

• 2–3 years of consulting experience
• 1–2 years of data analysis experience, including interpreting workplace assessment trends and business impact
• Experience working with external vendors on assessment validation and implementation
• Experience working in cross-functional teams, especially Technology and Legal, to deliver enterprise-level initiatives
• Familiarity with AI and automation applications and best practices within Talent Acquisition and Talent Management

Responsibilities

• Execute enterprise-wide talent selection strategies, ensuring alignment with business goals and hiring needs
• Design, develop, update, and implement structured interview guides, case studies, and assessment tools
• Partner with external vendors to support validation studies, new product evaluations, and assessment implementation
• Serve as a trusted internal consultant to managers and stakeholders, providing expertise on assessment best practices for hiring and talent management processes
• Lead execution of large-scale selection initiatives, managing timelines, technology implementations or changes, dependencies, and cross-functional coordination
• Support the integration of AI and automation within Talent Acquisition and Talent Management processes
• Acts as a support liaison between the business, Workday Technology teams, and vendors, specifically for break-fixes
• Translate assessment results and vendor insights into actionable recommendations for stakeholders
• Conduct data analysis on aggregate assessment trends to inform decision-making and identify opportunities for improvement
• Develop communication materials, training, and documentation to support assessment changes, implementation, and adoption
• Ensure compliance with legal and organizational standards in all selection processes
• Continuously evaluate and enhance selection processes to improve effectiveness, efficiency, and candidate experience

Benefits

• Paid sick time
• Vacation time
• Paid holidays
• Floating holiday
• Holiday Premium Pay
• Paid time away with no specified limit as needed for sick, bereavement, jury duty, etc. subject to manager approval (for salaried associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager