Manager, Talent Acquisition

Modivcare

6d•$92,500 - $130,000

About The Position

The Manager, Talent Acquisition leads recruitment operations and a team of recruiting professionals supporting high-volume and corporate hiring for the Mobility department. The role partners with business leaders to develop and execute recruiting strategies, optimize processes and technology, and meet hiring needs effectively and efficiently. The manager drives team performance, recruiting metrics, candidate and hiring leader experience, and continuous improvement, including responsible use of AI and automation. The role also ensures recruiting and pre-employment practices comply with company policies and applicable employment laws and regulations. The manager oversees full-cycle recruiting, workforce planning, recruiting team performance and development, vendor relationships, recruitment technology, background screening, and pre-employment requirements. This position may lead projects and perform other duties as assigned.

Requirements

Bachelor's degree required, or an equivalent combination of education and/or experience.
Six or more years of experience in talent acquisition or a related field, or an equivalent combination of education and/or experience.
Two or more years of leadership responsibility, or an equivalent combination of education and/or experience.
Strong knowledge of full-cycle recruiting strategies, including sourcing, candidate assessment, selection, and workforce planning.
Working knowledge of federal, state, and local employment laws and regulations applicable to recruiting and hiring.
Proficiency with applicant tracking systems (ATS), recruiting technologies, AI, and automation tools.
Knowledge of fair, consistent, and inclusive recruiting and selection practices.
Strong leadership and people management skills, including coaching, development, performance management, and accountability.
Excellent communication, consultation, and influencing skills for partnering with candidates, hiring managers, and senior leaders.
Strong business acumen and ability to turn workforce needs, labor market conditions, and business priorities into recruiting strategies.
Strong negotiation, problem-solving, and decision-making skills, including ability to navigate competing priorities and complex hiring situations.
Strong analytical skills, including interpreting recruiting metrics, identifying trends, and using data for decisions and continuous improvement.
Strong project and change management skills, including managing multiple priorities, process improvements, technology initiatives, and cross-functional projects.

Responsibilities

Lead and manage full-cycle recruiting for high-volume and corporate functions, partnering with business leaders to address current and anticipated workforce needs.
Partner with leadership to forecast hiring demand, set recruiting priorities, and develop staffing strategies aligned with business objectives.
Guide and oversee recruiters and recruiting support staff to ensure consistent processes, service expectations, and hiring practices.
Consult with hiring leaders on sourcing strategy, candidate selection, compensation considerations, and overall hiring approach.
Develop and implement strategies to improve recruiting efficiency, candidate quality, speed of hiring, and candidate and hiring manager experience.
Monitor recruiting activity and analyze KPIs, trends, and outcomes to identify improvement opportunities and communicate results to leadership.
Ensure recruiting practices comply with applicable employment laws, regulatory requirements, company policies, and Talent Acquisition procedures.
Oversee background screening and other pre-employment requirements for appropriate, consistent, and timely completion.
Manage external recruiting partners and vendors, monitoring service, utilization, and cost effectiveness.
Identify and implement cost-effective sourcing and recruitment solutions based on workforce needs, labor markets, hiring volume, and departmental objectives.
Improve Talent Acquisition processes, tools, workflows, and programs to increase effectiveness, consistency, and scalability.
Support implementation and adoption of recruiting technology, processes, policies, and Talent Acquisition initiatives.
Evaluate and leverage AI, automation, and emerging recruiting technologies to improve sourcing, assessment, recruiter productivity, and efficiency while ensuring responsible and compliant use.
Establish annual goals and KPIs aligned with departmental and corporate objectives and hold team members accountable for results.
Coach team members, provide feedback and performance management, address performance gaps, and develop action plans when appropriate.
Support employee development through career planning, skill development, stretch opportunities, and mentorship.
Recruit, select, onboard, and develop team members to build a high-performing Talent Acquisition function.
Monitor team workload, productivity, and recruiting outcomes; adjust assignments and priorities as business needs change.
Foster accountability, collaboration, recognition, and continuous improvement, and recognize team contributions.
Promote employee engagement and retention by identifying and implementing opportunities to improve the employee experience.
Lead the team through organizational, process, and technology changes, supporting communication, adoption, and accountability.
Promote effective use of recruiting technology, automation, and AI tools to improve team productivity and effectiveness.
Lead projects and perform other duties as assigned.