Manager, Talent Acquisition Enablement

Prudential Financial • Newark, NJ

3d • Hybrid

About The Position

As Manager, Talent Acquisition (TA) Enablement, you’ll play a key role in running and improving how Talent Acquisition operates day-to-day. You’ll help ensure our tools, processes, and standards work seamlessly together, enabling recruiters to deliver high-quality outcomes at scale. This is a hands-on role at the center of TA, partnering across People Services & Solutions, People Technology, People and Experience team, and external vendors to optimize performance today while helping the team adopt new capabilities.

Requirements

• Experience or familiarity with Talent Acquisition operations, recruiting enablement, or TA technology in a complex organization
• Strong understanding of recruiting workflows, tools, and service delivery (e.g., ATS/CRM, interview processes, pipeline management)
• Experience working with multiple systems or vendors and supporting adoption of tools or process improvements
• Analytical mindset with the ability to interpret data and identify opportunities to improve performance
• Strong problem-solving skills with a focus on execution and continuous improvement
• Ability to work across teams and build effective partnerships with recruiters, People and Experience team, and support functions
• Clear, practical communicator who can translate process and data into actionable guidance

Nice To Haves

• Exposure to AI-enabled recruiting tools or automation
• Familiarity with structured interviewing or assessment approaches
• Experience supporting vendor or agency management processes
• Experience contributing to training, onboarding, or enablement programs
• Experience working in a global or multi-regional talent acquisition environment

Responsibilities

• Run and continuously improve TA processes: Execute and optimize the end-to-end recruiting process to ensure efficiency, consistency, and a high-quality experience. Define, monitor, and improve service level agreements (SLAs), identify gaps, and implement practical solutions that strengthen delivery across recruiters, tools, and partners.
• Manage and optimize recruiting technology & knowledge resources: Oversee day-to-day performance of the TA technology ecosystem (ATS, assessments, AI-enabled tools). Partner with People Services & Solutions, People Technology and vendors on enhancements, integrations, and adoption. Maintain TA knowledge repositories (e.g., SharePoint) as a system of record for tools, processes, and guidance.
• Enable consistent, high-quality hiring practices: Support and reinforce recruiting standards, including structured interviewing, candidate management, and selection practices. Ensure recruiters have clear tools, frameworks, and guidance to deliver consistent, high-quality outcomes.
• Support evolving capabilities (AI, assessments & candidate integrity): Help operationalize AI-enabled recruiting tools, support the evolution of assessment approaches, and practices that promote fairness, quality, and candidate integrity, including fraud mitigation. Monitor emerging risks and contribute to continuous improvement.
• Deliver insights and improve performance: Produce and analyze TA reporting across operational performance, pipeline health, service delivery, and technology usage. Oversee hiring manager, candidate, and onboarding surveys, ensuring feedback is captured, analyzed, and translated into actionable improvements.
• Support enablement and key TA programs: Contribute to recruiter onboarding, training, and ongoing upskilling efforts, including programs such as recruiter bootcamps. Support key initiatives such as the employee referral program and Flex Teams management to strengthen overall TA delivery.
• Coordinate agency and vendor governance: Support agency and vendor processes, including contracts, usage standards, and compliance. Partner with Procurement and Legal to ensure alignment with policy and monitor partner performance as part of the overall TA operating model.

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).
• Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed