Manager - Talent Acquisition and Training

Bally's ChicagoChicago, IL
Onsite

About The Position

This role is responsible for planning, executing, and improving recruitment efforts, overseeing full-cycle recruiting, and managing recruitment systems. The position also involves identifying and assessing training needs, overseeing and delivering various training programs, and supporting performance reviews and development initiatives. Additionally, the role ensures HR practices align with gaming regulations, maintains documentation for audits, and coordinates compliance training. The Manager directly supervises HR Licensing Coordinator, Specialist – Recruitment, and Specialist - Training, including training, coaching, performance evaluations, and work direction.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field or Equivalent combination of education and experience
  • 5+ years in HR with a focus on employee recruitment, training and licensing required
  • Must be able to obtain and maintain a Level 3 Gaming License through the Illinois Gaming Board
  • Ability to read, analyze, and interpret general business documents and procedures
  • Ability to effectively present information in one-one and small group settings
  • Basic mathematical skills including addition, subtraction, multiplication, and division
  • Access to sensitive Human Resources documents, employee records, and confidential organizational information
  • Expected to maintain strict confidentiality and data integrity at all times

Nice To Haves

  • Prior experience in a casino, hospitality, or high-volume environment preferred
  • Management or training leadership experience strongly preferred

Responsibilities

  • Plan, execute, and continuously improve all external and internal recruitment efforts, including job fairs, community outreach, and hiring events
  • Oversee full-cycle recruiting: interviewing, hiring, promotions, transfers, and licensing
  • Monitor and update recruitment systems to ensure accurate communication of open positions
  • Partner with department leaders to identify staffing needs and develop targeted hiring strategies
  • Track recruitment metrics and adjust strategies to improve hiring outcomes
  • Identify and assess organizational and departmental training needs
  • Serve as a liaison between management and departments to align training with operational goals
  • Oversee and deliver training programs including: New hire orientation, Guest Service Training, Supervisory Training, Performance management and leadership development, Other training initiatives disseminated by the corporate learning and development team.
  • Support performance reviews, development planning, and succession initiatives
  • Ensure all training programs meet regulatory and compliance standards
  • Ensure all HR practices align with gaming regulations and licensing requirements
  • Maintain proper documentation and records for audits and compliance reviews
  • Coordinate mandatory compliance training and ensure completion tracking
  • Directly supervises HR Licensing Coordinator, Specialist – Recruitment, Specialist - Training
  • Responsibilities include: Training, coaching, and developing staff, Planning, assigning, and directing work, Conducting performance evaluations, Other duties as assigned
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