Manager, System Inpatient Social Worker

Alameda Health System•Oakland, CA

11d

About The Position

Under general direction, the Manager, Social Services oversees daily operations for an assigned area of the Care Coordination Department, including management of social work staff and resources. The role includes hiring, developing, motivating, training, and disciplining staff, as well as providing intensive social services to selected cases. The manager may perform related duties as required. The manager directs and reviews medical social workers’ work, maintains work and case-recording standards, guides staff on policy and difficult case decisions, oversees training and casework conferences, and provides clinical consultation on case management and treatment plans. The role also includes staff assignments and performance evaluations, selected direct case services, community planning and service development, workload reporting, and representing the department at local meetings. The position may act for the Director, Social Services in their absence. The position requires a master’s degree in Social Welfare from an appropriately accredited college or university, an LCSW license, seven years of experience as a Medical Social Worker, and at least two years in a lead or supervisory role. The listed pay range is $67.43–$89.91. Eligible positions are offered a comprehensive benefits program.

Requirements

Master’s degree in Social Welfare from an accredited college or university.
Licensed Clinical Social Worker (LCSW) license.
Seven years of experience as a Medical Social Worker.
At least two years of experience in a lead or supervisory role.

Responsibilities

Confers with the Director, System Care Coordination about case problems and policy, procedure, department, and hospital changes; may consult hospital administrators about case problems.
Oversees development of training programs for medical social work staff, community-based organizations, and other health professionals; may teach a formal course, supervise graduate students in fieldwork, and report on their progress.
Directs and reviews the work of AHS medical social workers, helps establish work standards, and ensures case-recording and medical social work standards are maintained.
Interprets work standards and hospital and departmental policies and procedures, and guides staff through difficult case decisions and determinations.
Reassigns staff to cover hospital services, evaluates workers’ performance, and prepares performance evaluations.
Oversees regular casework conferences, reviews casework records, and selects cases for discussion.
Provides clinical consultation on case management; guides social workers in diagnosing social, psychological, and financial disorders and developing or modifying treatment plans; assesses progress and recommends alternatives or termination of treatment; helps workers address personal feelings arising in difficult cases.
Participates in assigned special projects and community planning; attends local conferences and meetings as the department representative; helps develop and coordinate new medical community services or revise existing services.
Prepares workload reports and summaries, maintains required statistics, and assists with departmental studies and projects; may act in the absence of the Director, Social Services.
Directs staff providing intensive case services to selected cases, oversees treatment-plan development, ensures staff obtain psychiatric consultation when needed, and prepares case reports and summaries.
Recruits, trains, and coaches frontline social work staff and provides appropriate discipline and structure.