Manager, Supply Planning - NPI, Tim Hortons, Canada

Restaurant Brands International•Toronto, ON

5d•CA$105,000 - CA$125,000•Onsite

About The Position

Restaurant Brands International Inc. (RBI) is a global leader in the quick-service restaurant industry, owning iconic brands like TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. At Tim Hortons, the Supply Chain team is crucial for ensuring product availability and operational readiness for new product launches, promotions, and transitions. This role is for a Manager, Supply Planning – NPI, responsible for leading supply planning execution for key business initiatives and managing cross-functional coordination with suppliers, distribution, marketing, operations, and procurement teams.

Requirements

3+ years of progressive experience in supply planning, demand planning, procurement, or related supply chain functions within QSR or CPG industries.
Experience managing promotions, product launches, or new product introductions preferred.
Proven success coaching and developing high-performing teams.
Bachelor’s degree in Business, Supply Chain, Operations, or related field.
Advanced proficiency in Microsoft Excel.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and stakeholder management abilities.
Highly organized with strong attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong collaboration and cross-functional leadership capabilities.

Nice To Haves

Experience with SAP and/or Kinaxis RapidResponse is considered a strong asset.

Responsibilities

Lead supply planning activities for promotions, product transitions, and new product launches across multiple product categories.
Translate demand forecasts into executable supply and inventory plans across suppliers and distribution centers.
Define and manage supply chain execution timelines to support national promotions, regional tests, and product transitions.
Partner with suppliers to ensure production readiness, inventory availability, and capacity alignment for launch execution.
Coordinate inbound product flow from vendors to distribution centers and initial deployment to restaurants.
Monitor inventory levels and promotional service metrics while balancing freight, waste, and obsolete inventory costs within budget targets.
Identify supply risks proactively and develop contingency plans to minimize operational disruption.
Adjust supply strategies dynamically in response to changing demand patterns, supply constraints, or launch risks.
Lead supply chain workstreams for new product introductions and promotional launches within cross-functional project teams.
Collaborate closely with Marketing, Procurement, Distribution, Operations, Customer Service, and suppliers to ensure end-to-end launch readiness.
Develop supply strategies for regional tests, limited-time offers (LTOs), and national rollouts.
Drive alignment on launch timelines, execution milestones, inventory readiness, and deployment plans.
Facilitate cross-functional communication and issue resolution throughout launch planning and execution phases.
Lead rapid response and escalation management during supply disruptions or launch-related risks.
Conduct post-launch reviews to identify improvement opportunities and strengthen future NPI execution processes.
Lead, coach, and develop a high-performing team of Supply Planning Analysts.
Provide ongoing mentorship, performance feedback, and career development support.
Foster a collaborative, accountable, and results-oriented team environment.
Support capability building in supply planning, inventory management, and cross-functional project execution.