Manager, Supply Chain Logistics & Warehouse

Celestica • Richardson, TX

18d • Onsite

About The Position

The 3PL Day Operations Manager provides direct tactical oversight of a contracted Third-Party Logistics (3PL) partner during the assigned shift. As the on-the-floor point of contact, the manager ensures the 3PL vendor executes daily operational plans, meets hourly throughput targets, and adheres to quality and safety standards. The role monitors real-time shift performance, addresses operational bottlenecks, and captures accurate data to support vendor management strategies.

The manager leads shift kickoff meetings, monitors warehouse-floor activities and WMS order queues, audits quality and safety, oversees inbound and outbound freight processes, and prepares end-of-shift reports. The position requires an active presence on the warehouse floor for most of the shift in a dynamic environment that may involve seasonal temperature variations, dust, and continuous equipment noise. The role may require overtime or schedule adjustments during seasonal volume surges.

Requirements

• High school diploma or equivalent, combined with relevant floor leadership experience.
• At least 3 years of experience in warehousing, fulfillment, or logistics operations.
• At least 1–2 years in a team lead, coordinator, or supervisory capacity.
• Practical daily experience using Warehouse Management Systems (WMS) and RF scanning equipment to track inventory and labor productivity.
• Ability to monitor receiving, picking, packing, and shipping workflows against daily targets and identify bottlenecks.
• Excellent verbal and written communication skills for shift handoffs, real-time escalations, and directing 3PL floor leadership.
• Strong troubleshooting skills to address system mismatches, inventory discrepancies, and operational delays.
• Knowledge of inventory practices, including cycle counting support, dock-to-stock metrics, and basic reconciliation between company ERP and 3PL WMS.
• Thorough understanding of OSHA guidelines, warehouse safety protocols, and standard operating procedures (SOPs).
• Ability to walk, stand, and navigate active warehouse floors for most of the assigned shift.
• Ability to occasionally bend, reach, and lift light objects up to 25 lbs.
• Willingness to work the designated assigned-shift hours, including potential overtime or schedule adjustments during peak seasonal volume surges.

Nice To Haves

• Previous experience working within or alongside a 3PL-operated environment.
• Associate or bachelor’s degree in Logistics, Supply Chain Management, Business Operations, or a related field.
• Forklift safety certification.
• First Aid/CPR certification.
• Introductory training in Lean/5S principles.

Responsibilities

• Lead shift kickoff meetings with 3PL floor leads, communicating volume expectations, special processing instructions, carrier arrival schedules, and shift priorities.
• Spend 70–80% of the shift on the warehouse floor observing 3PL labor, monitoring dock activity and picking and packing pace, and resolving immediate bottlenecks.
• Monitor real-time WMS order queues and identify stuck or delayed orders before cutoff deadlines.
• Conduct random daily quality checks of outbound shipment packaging, labeling, and palletization.
• Ensure 3PL staff follow facility safety protocols, including PPE use, safe equipment operation, and keeping aisles clear.
• Oversee inbound dock-to-stock timing and outbound staging areas; ensure freight is accurately scanned and loaded and driver BOL sign-offs are completed.
• Complete end-of-shift reports covering throughput versus targets, backlogs, labor hours, safety incidents, and open issues for handoff to the incoming supervisor and 3PL Operations Manager.
• Support cycle counting, dock-to-stock metrics, and basic reconciliation between the company ERP and 3PL WMS.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED